Ross Rokohl
ad0afq@r.postjobfree.com
Experienced, customer service-oriented store manager and sales representative with a track record of consistently exceeding established goals and objectives.
Outside Sales Representative
Acosta Group, Houston, Tx 09/2020 to 09/2023
“Managed sales, distribution and merchandising of our brand portfolio within assigned territory”
• Stimulate market growth through coverage of independent Retail C- Stores that are supplied by cash & carry and C-store distributors in assigned territory.
• Achieving sales goals and brand building presence
• Building lasting relationships with store managers/owners by providing expert consumer insights
Store Manager
Family Dollar, Galveston, TX 2/2016 to 9/2020
“Through strong leadership, sales management and customer service, my store was #1 in the district for 4 years.”
Provide leadership, sales management and customer service in all aspects of managing store
Set employee schedules, delegate work, hire and train new team members on Family Dollar operating practices and procedures from door to shelf
Ensure customer satisfaction by addressing inquiries and resolving concerns
Maintain merchandise inventory using cycle counts to insure in-stock representation
Assist in unloading all merchandise from delivery truck, organize merchandise, and transfer merchandise from stockroom to store
Exercise loss prevention efforts by maintaining an active presence in the store and providing attentive customer service
Execute all duties necessary for the effective and profitable operation of the store
Territory Sales Representative
Southwest Foods, Inc., Katy, TX 4/2005 to 2/2016
“While increasing sales in existing accounts and establishing new accounts, I served as the #1 sales representative in the Houston area for 10 years.”
Serve as a point of contact for existing and potential customers within assigned territory by developing and maintaining a solid working relationship with accounts
Identify local business opportunities and challenges
Report on regional sales results (weekly, monthly, quarterly and annually)
Present products and services to prospective customers
Identify customer needs and recommend product solutions
Work closely with internal teams to meet individual and group sales quotas
Additional Experience
Gourmet Award, Houston, TX (Territory Sales Rep) 10/2003 to 4/2005
Silver Palate Kitchens, NJ (Texas Sales Rep) 4/1995 to 10/2003