Marissa Smith

Arlington, TX *****

ad0adr@r.postjobfree.com

+1-706-***-****

Genuine & Proud of my hard work. Team player & overly involved with work! Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Agent

ROI Call Center Solutions

Present

Customer Service

• Answered phone and assisted customers with changes

• Maintained up-to-date knowledge of customer accounts

• Explained products and benefits

• Confirmed payments, refunds, etc.

• Resolved payment and order disputes

• Provided assistance to clients

Banquet Server

Legends - Arlington, TX

August 2023 to Present

• Set up/Break Down

• Runner

• Customer Service

Hospice Nurse

Private Home & Personal Care - Oklahoma City, OK

November 2022 to Present

• Medication

• change & clean ostomy bag

• bathing, hygiene, hair and teeth care

• cpr/first aid

• keeping patient comfortable

Patient Representative II

Mercy Health - Oklahoma City, OK

September 2021 to Present

Caregiver/Personal Assistant

Homewatch CareGivers - Grapevine, TX

February 2021 to Present

1. I assist patients in daily activities like bathing, showering & maintaining healthy dental care. 2. I have experience in Hoyer lifts & Other Medical Devices (gait belt, walker, wheel chair) 3. I assist in Diaper changes & spoiled linen changes when needed 4. Pediatric & Senior care

5. meal prep

6. walking assistance & prescribed therapies

Receptionist

Freeman Toyota - Hurst, TX

July 2020 to February 2021

Receptionist - customer service - tag printing

• front desk

• Greeted customers warmly and genuinely

• Assisted in signing in/out Employees

• Answered incoming calls, took messages and directed visitors

• Made calls to salesmen

• Helped with all questions and complaints

• Documented other data

• Faxed, copied, and scanned documents

• Sent Customers to the appropriate department

• Kept up-to-date records on BVA

Nanny

personal - Saint Petersburg, FL

February 2019 to December 2019

I nannied two children during the week from 8am to 5pm. I fed, bathed and took care of the children. I taught them in 45 minute activity time everyday.

• full-time caregiver for 2 children

• Responsible caregiver for toddler -aged children

• Provided children with a safe and nurturing home environment

• Planned and implemented children's daily routines

• tutored children using ABC Mouse

• Prepared Sensory meals

• bathed children

Cashier/Customer Service

Tom Thumb/Safeway - Plano, TX

December 2018 to February 2019

• bagging

• guest services

• cash handling

• customer help

Door to Door Sales

QRP Enterprises - Fayetteville, AR

October 2017 to May 2018

1. Door to Door Sales

2. Kirby Vacuum Cleaners

3. Efficient sales

4. proficient sales

Call Center Representative

DSS Research - White Settlement, TX

February 2017 to October 2017

1. Call Center representative

2. outbound calling

3. negotiating with “no”

Cashier/Member

Target - Watauga, TX

October 2016 to December 2016

Helped customers with bagging and shopping

• Welcomed guests

• Assisted with customer inquiries

• Helped customers find what they are looking for

• Handled customer complaints and concerns

• Handled returns and exchanges

• Handled cash and credit transactions

• Counted cash drawers

• Stocked merchandise

Education

High school diploma

Byron Nelson HighSchool - Trophy Club, TX, US

August 2011 to August 2015

Skills

• Microsoft Powerpoint

• Toddler Care

• Retail Sales (3 years)

• Hoyer Lift

• Guest Services

• Windows

• Door-to-Door Experience

• Restaurant experience

• Financial services

• Nannying

• Payroll

• Experience with children

• Mentoring

• Cash handling

• Telecommunication

• Senior Care

• Cooking

• Typing

• Microsoft Word

• Home Care

• Cashiering

• Office Management

• Dementia Care

• Personal Assistant Experience

• Pet Sitting

• Food preparation

• Childcare

• Microsoft Office

• Medical Records

• Front Desk

• Time Management

• Dealership Experience (Less than 1 year)

• Microsoft Excel

• Early Childhood Education

• Meal Preparation

• Data Entry

• Special Needs

• Infant Care

• Cleaning Experience

• Babysitting

• Shell Scripting

• Customer service

• Pet care

• Hospital experience

• Caregiving

• Documentation review

• Medical office experience

• Critical care experience

• Travel nursing

• Home health

Certifications and Licenses

First Aid Certification

Contact this candidate