VENICIA KNOX

PROFESSIONAL STATEMENT

I am a dynamic, motivated and hardworking individual who leads with respect and integrity at all times. I believe my positive attitude, leadership skills, fast and thorough decision-making skills and administrative background allow me to offer your company the required knowledge and skills.

I am dedicated to my work and I am a person who calmly and confidently faces adversities. I work extremely well under pressure and have the ability to prioritize and meet deadlines. I have the ability to work individually as well as in a team, I can motivate team members, and adhere to the African Proverb “If you want to go fast, go alone. If you want to go far, go together.” I strongly advocate in building relationships based on trust, respect and shared goals. EXPERIENCE

HR & PAYROLL ADMINISTRATOR / THE ANIMAL HOSPITAL (TAH) 07/06/2023 -31/08/2023 – RELOCATED TO LIMPOPO

• Support to all HR BPs with HR related tasks.

• Filing and organizing.

• Scheduling of appointments and meetings on outlook and teams.

• Employee contracts and S197’s

• Inductions – preparing new employee packs.

• Contact Person: Michelle Lehmann /Chavon Klassen – 021-***-**** SALES ADMINISTRATOR / N1 RESTAURANT SUPPLIERS

07/12/2022 -28/02/2023 – CONTRACT ENDED

• Assisting Josua Le Roux with various administrative tasks.

• Placing multiple orders for customers daily.

• Ensuring orders were captured and delivered on time.

• Liaising directly with customers for support and complaints.

• Delivering urgent orders if needed.

• Creating and submitting credit notes.

• Checking and correcting as well as implementing price increases.

• Contact Person: Josua Le Roux – 021-***-****

MEDICAL RECEPTIONIST / DRS SCHNETLER, CORBETT & PARTNERS (SCP RADIOLOGY) 05/2017 – 04/2022 – RESIGNED.

• Pre-visit planning by reviewing and updating patient bookings prior to appointments with correspondence.

• Respond to patient communications and transfer calls or deliver messages to appropriate individual per practice protocol.

• Administrative duties such as invoicing, confirming statements, responsible for petty cash as well as cash banking weekly.

• Help co-employees with training of systems with regards to administration.

• Compiling quotations for patients and ensure patient satisfaction.

• Assemble patient records for new patients and prepare job cards for patients. Request personal information from outside sources if necessary.

• Check patients in and out, verify medical aid/benefit coverage and collect co-payments and/or payment towards account balances at the time of service. Good knowledge of ICD 10 codes.

• Ensure good patient relationships and handle all with great respect and care.

• Contact person: Elsabe Britz - 022*******

CONTACT

LANGUAGES

English & Afrikaans – Business Proficiency

EDUCATION

Senior Certificate (Grade 12)

Damelin Correspondence College/2007

PROFESSIONAL PROGRAMS

- CRYANIC, ERAD, VIKING, AS400

- SAGE ACCPAC ACCOUNTING

SYSTEM

- ADVANCED EXPERIENCE ON JD

EDWARDS

- OMS

- PAYSPACE

PHONE: +27-81-591-****

E-MAIL: ad0abj@r.postjobfree.com

ADDRESS: TZANEEN

LIMPOPO

0850

ID NUMBER: 890**********

IN POSSESSION OF VALID DRIVER’S

LICENSE

PERSONAL ASSISTANT TO ESTATE PRACTITIONER / CCH PROPERTIES 04/2016 – 02/2017 - RETRENCHED

• Performed administrative tasks such as managing spreadsheets, handling phone calls, responding to e-mails professionally, invoicing, home loan applications and designing websites.

• Responsible for market research and cold calling of new clients

• Responsible for the month-end closing procedures and checklists.

• Provided assistance, support and hospitality to all guests both personally and over the phone.

• Served as the primary point of contact for guests on arrival and departure.

• Contact Person: Zulika Van Heerden

SALES ADMINISTRATOR / FONTANA MANUFACTURERS

07/2015 -02/2016 - RESIGNED

• Responsible for Work Order Management from capturing orders, loading lists to delivery notes.

• I had to ensure good client relationships through communicating professionally through writing (e- mails, Excel spreadsheets etc.) and speaking (meetings, phone calls etc.)

• Responsible for general office management tasks which included invoicing, filing etc.

• Contact Person: Dina Fontana

EXPERIENCE (CONTINUED)

OFFICE ADMINISTRATOR / RAWSTONE/WESKUS

PALE 02/2014 – 05/2015 – BUSINESS CLOSED DOWN

• Responsible for the sales and marketing.

• Stock control of products and maintaining high standards while overseeing production.

• Responsible for all Bookkeeping (Debtors and Creditors)

• General Office Administration with specific focus on market research, sales, and advertising.

• Compiling quotations for clients and ensure client satisfaction. SALES AND ADMINISTRATION ASSISTANT / GPF

MORTGAGE 06/2013 – 02/2014 - RESIGNED

• General Office Administration with specific focus pre-qualifications on home loans.

• Responsible for market-related research and telesales.

• Responsible for Social Media marketing advertising and marketing.

• Responsible for creating WordPress Blogs.

DATA CAPTURING CLERK, ADMINISTRATOR AND SHIPMENT AND DESPATCH ASSISTANT

/ ELEMENT SIX

10/2008 – 07/2012 - RESIGNED

• General Office Administration and responsible for timesheets and tasks of employees, report updating and data capturing.

• Perform comprehensive quality control and data management tasks which includes but not subjected to stock control, work order management and logistics (from ordering to delivery). SKILLS & TRAITS

• I have excellent communication skills and love rising to the challenges of a company’s key Performance metrics.

• Detailed report writing and data capturing skills with meticulous attention to detail.

• I am skilled and experienced at working collaboratively across domains to achieve tasks and goals allocated to me whilst demonstrating a high level of professionalism.

• I am direct and task orientated, able to confront others when there is a problem or change needed, yet empathetic enough to tend to an individual’s challenges or needs.

• True leadership skills with the ability to both delegate and listen carefully.

• Capability and willingness to adapt to new environments and to take on challenging tasks.

• I have a pro-active approach to problem-solving and strong decision making skills.

Contact this candidate