CAROL HORBACZ

*** ****** ***** ****, ********, NJ 08205

609-***-**** (CELL), 609-***-**** (HOME)

ad0aag@r.postjobfree.com

PROFESSINAL SUMMARY

Experienced office worker who is a quality minded and results driven team player with an adaptable and creative approach to solving diverse problems.

SKILLS

Type 50 words per minute

Multitasking and prioritizing

Good writing and proofreading skills

Reliable, organized, trustworthy

Proficient in Microsoft Office, LSI, E-Marker, AS400

Problem resolution

Expert in document production

Set up and maintain files

Professional telephone etiquette

Good customer service skills

Operate office equipment such as computers, copiers, scanners, fax machines

Can maneuver the internet

Social media experience

Process incoming and outgoing mail

Team player

EXPERIENCE

Tropicana Casino, Atlantic City, NJ, Casino Credit Representative/Total Rewards Coordinator, 1/2012 – 11/2022

My duties as a total rewards coordinator involves issuing player cards to the guests, assisting them at the kiosk, and servicing the bus patrons.

My responsibilities as a casino credit representative included taking credit applications over the phone and in person. I processed the applications and presented them for approval. I was also responsible for general office work as filing, faxing, scanning, writing correspondence and using a multi-line system. I adhered to regulatory, departmental and company policy. I performed all duties in a confidential manner. I have trained new employees. I have typed department forms. I provided great customer service by processing applications in a timely manner and resolving problems.

Taj Mahal Casino, Atlantic City, NJ, Casino Credit Representative, 10/2006 – 5/2011

I took and processed credit applications and presented them for approval. Activated credit lines for guests.

Atlantic Cape Community College, Atlantic City, NJ, Office Assistant, 4/2002 -10/2006

Assisted the coordinators in continuing education and workforce training. I ordered books and classroom supplies, did payroll, helped students

Showboat Casino, Atlantic City, NJ, Secretary to the Executive Chef, 2/1995 – 10/2001

I was a secretary in a department of 160 employees. I prepared payroll. and did human resources paperwork, typed, filed, maintained executive chef’s schedule, ordered office supplies.

EDUCATION

Atlantic Cape Community College, Atlantic City, NJ,

Merited 48 credits towards an associate’s degree in office systems technology. Syllabus incorporated internet research, office procedures, business communication and computers.

The Cittone Institute, Edison, NJ

Earned a certificate in office automation. Curriculum included typing, computers, document production, office procedures, filing, business English and math.

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