High School Diploma:
Ecole Secondaire Louverture
Cleary
Port Au Prince, Croix Des
Bouquets
Some College (No Degree):
Sciences De La Gestion
Université INUKA
Port Au Prince, Tabarre
indianaaugustinbeausejour@gm
ail.com
Pine Hills, FL 32818
Skills
• Business Administration
• Customer Service Excellence
• Customer Assistance
• Office Administration
• Computer Skills
• Payment Processing
• Cash Handling
• Order Taking
• Customer Service
• Data Entry
• Team Collaboration
• Data Confidentiality
Education And Training
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Motivated to maintain customer satisfaction and contribute to company success.
ANF Gyros - Front Counter Cashier
Pine Hills, FL
05/2023 - Current
L'étoile Sa - Assistant Manager
07/2022 - 02/2023
Indiana Beausejour
Summary
Experience
• Kept register terminal area and store clean and orderly. Handled cash, card, check, gift card and coupon transactions for customer purchases.
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• Packed and bagged products according to customer preferences.
• Processed sales, returns and exchanges using POS register system. Performed cash count-out at end of each shift and addressed all queries from customers.
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Identified customer needs and promoted matching targets to enhance store revenue.
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• Greeted customers promptly and responded to questions. Processed customer payments quickly and returned exact change and receipts.
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• Maintained work area and kept cash drawer organized. Answered customers' questions and provided information on store procedures or policies.
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Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
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Kept check-out areas clean, organized and well-stocked to maintain attractive store.
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• Built and maintained productive relationships with employees.
• Assisted customers by providing information and resolving complaints.
• Answered phone calls to assist customers with questions and orders. Maintained current knowledge of store promotions to highlight sales to customers.
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• Counted and balanced cashier drawers.
• Inventory stock and reorder when inventory drops to a specified level
• Keep records of purchases, sales, and requisitions Examine products purchased for resale or received for storage to assess the condition of each product or item
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• Formulate pricing policies for merchandise, according to profitability Les Soeurs Dominicaines De La Presentation - Assistant Administrator Port Au Prince, Croix Des Bouquets
08/2019 - 07/2022
requirements
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
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Review inventory and sales records to prepare reports for management and budget departments.
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• Managed computer databases, physical file systems and required logs. Reviewed incoming paperwork such as contracts and letters for accuracy and relevance.
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• Oversaw inventory purchases, restocking and organization. Answered telephones to take messages or redirect calls to appropriate colleagues.
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• Checked office stock to determine supply levels and maintain inventory. Improved office organization by developing filing system and customer database protocols.
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Researched and developed administrative policies, procedures and guidelines to facilitate operations.
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• Followed up with customer accounts to resolve unpaid or past due accounts.
• Maintained positive working relationship with fellow staff and management.
• Displayed strong telephone etiquette, effectively handling difficult calls. Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
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• Organized client meetings to provide project updates. Facilitated and tracked communication between employees, departments, vendors and other stakeholders.
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