Eric D. Lewis

ad0a9q@r.postjobfree.com

c: 405-***-****

OBJECTIVE

A senior manager position which offers new experiences and professional advancement.

PROFESSIONAL SKILLS:

* Aloha/Menu Link/Oscar expert * Hot Schedules Expert

* All Microsoft Windows, All Microsoft Office * Social Media Skilled

* Customer Service and Relation Skills * Works Well Under Pressure

* Leadership Attributes with Emphasis on Interpersonal Skills * ServSafe Certified

* Ability to Hire, Train, Develop, and Retain Employees * Oklahoma Certified Food Service Operator

* Ability to Communicate with All Levels of Management * Ability to Work Rapidly, Yet Detail Minded

* Analytical Ability of Business Issues * O.R.A. Registered Foodservice Manager

EDUCATION

Management Information Systems/Bachelors Business Administration May 1999

University of Central Oklahoma, Edmond, Oklahoma

EMPLOYMENT

Amazon, Inc. December 2019/March 2023

L6 Operations Manager, OKC1 Fulfillment Center, Amazon.Com Services, Inc.

Promotion from L5 Area Manager to L6 Operations Manager after approx. 1-year employment

Manager of Month Year 2020 OKC1 Fulfillment Center

Daily Data-driven decisions making and analytical problem-solving.

Lead large-scope projects with site and regional impact

Create and implement daily productivity plans through forecast reviews, determining productivity requirements, and partnering with other leaders to load balance

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives

Red Lobster, Oklahoma City, OK July 2015/December 2019

L4 Manager, Red Lobster Restaurants LLC.

Customer service skills in a friendly, courteous, and professional manner

Managing and controlling daily operations of a $4.5to $5 million yearly business

Preparation of employees’ schedules complying to sales volume and labor allowances

Ensure proper presentation and quality of entrees to company specifications

Chili’s, Oklahoma City, OK June 2011/June 2015

Senior Manager, Brinker International

Managing and controlling daily operations of a $3.5 to $4 million yearly business

Preparation of employees’ schedules complying to sales volume and labor allowances

Ensure proper presentation and quality of entrees to company specifications

Evaluating and maintaining proper control of inventories

Applebee's Neighborhood Grill & Bar, Oklahoma City, OK August 2002/April 2011

Executive General Manager, Apple Gold Group, Inc.

Execution of manager interview process and MIT program amongst a nine-store area

OKC Training General Manager, I assumed Area Director role in absent of incumbent

Applebee’s Leadership Institution (GM to Area Director) six-month leadership program

GM responsibilities for new restaurant opening (Quail Springs location, 2006)

Applebee’s Operations Assessment score of 706 (700 club member)

As GM, Lead restaurant to positive sales growth of 11% in 2004 and 5% in 2005

Achieved company ranking of top 5% in areas of sales growth, cost controls and

consumer satisfaction index categories in years 2003-2011

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