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Building Materials Customer Service

Location:
Bangor, ME
Posted:
October 11, 2023

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Resume:

Jeff Macfarlane

Brewer, Maine *****

207-***-****

ad0a8e@r.postjobfree.com

Professional Summary

After graduating from UMASS Amherst I took on a job with non-profit CET. I spent my first year as an Americore Vista working at the Restore Home Improvement Center in Springfield MA. The Restore Home improvements mission was to keep building materials out of landfills, make materials more affordable. and create local jobs. After a year of service I was hired on full time. At first I was in retail helping customers and donors with sales and donations of building materials. After six years I joined our newly developed deconstruction crew. While on that crew we dismantled and recycled whole houses and did many soft strips. We quickly outgrew our current location and moved into a much larger building. I helped with the setup of the new building moving in 2012. Our deconstruction days came to a close and I took on the new position of Retail Specialist at our newly named Eco Building Bargains store. I spent the next eight years in that position until relocating to Maine.

Skills

Loading and unloading

Picking and packing

Operating moving equipment (lulls, forklifts, scissor lifts, cherry pickers, & pallet jacks)

Salesforce

POS system operations

Displays

Cash Register

Processing new inventory and returns

Cleaning and organizing

Troubleshooting

Problem Solving

Math comprehension

Computer programs

Provided excellent customer service

Dismantling and salvaging

Work History

Center for Ecological Technologies (CET) 2001-2021

Pittsfield, Northampton, & Springfield MA

Receiving Specialist- Eco Building Bargains

2012-2021

Received inventory, priced and entered into Salesforce to generate receipts for donors.

Added inventory to POS system for sale.

Brought inventory onto sales floor and displayed.

Ran POS reports to determine restocking.

Helped customers with sales and car loading.

Operated forklift and pallet jack.

Deconstruction- Restore Home Improvement Center

2006-2012

Salvaged up to 90% of houses for resale.

Operated lulls, scissor lifts. and cherry pickers

Used power tools and ladders

Loaded and unloaded trucks

Retail Associate- Restore Home Improvement Center

2001-2006

Helped customers shop for the building materials.

Helped donors with their donations.

Mentored the incoming Americore Vistas.

Operated cash register.

Warehouse Worker, UMASS Press

Amherst, MA

September 1997 - June 2000

Picked and packed books for delivery.

Created UPS labels and scheduled pickups for deliveries.

Received returns and determined condition in order to create customers credits.

Did inventory counts.

Dishwasher & Janitor, UMASS Dining Commons

Amherst, MA

September 1995 - June 1997

Rinsed dishes and operated commercial dishwasher.

Cleaned dishwasher room at end of nightly shift.

Cleaned dining hall, floors, and bathrooms.

Education

UMASS Amherst- BS Forestry Conservation

Certificates

OSHA certified

Forklift certified



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