Highlights of
Qualifications
Excellent time
management
skills with ability
to prioritize tasks
accordingly
Outstanding
profitable
thinking skills
Dedicated to
ensuring customer
satisfaction by
providing quality
service
Reliable &
organized
individual who
works well in a
fast paced
environment
Outstanding
interpersonal,
communication,
& customer
service skills
Highly motivated
and eager team
player with ability
to work
independently
Proven problem
solving and
decision making
skills
Proficient in
computer &
internet skills
Mary Michelle Giannas
3389 Roxton Avenue Coquitlam, V3B-7M9, Canada
Cell: 604-***-****
ad0a7s@r.postjobfree.com
Work Experience
2021- Current
Royal Canadian Legion, Coquitlam, Head Chef, Banquet & Events Manager & Bartender
• Ensured quality food by cooking and preparing food to order, monitored food waste, and inventory levels
• Maintained restaurant hygiene
• Planned and executed detailed events while supervising the staff
• In charge of menu planning, developed recipes, portion specifications and standards preparations procedures for all dishes.
2019-2022
Coffee News, Tri-Cities, Promotions Manager
• Prepared marketing materials and ad design for newspapers, flyers and ‘pop’ materials.
• Delivered and distributed newspapers.
2015-2019
Sexy Living Distributors, Port Coquitlam, Executive Sales Manager
• Fostered deep professional relationships with customers and wholesale contacts through effective communication and exemplary interpersonal skills
• Promoted products, secured contracts with clients and opened new accounts
• Distributed and sold the newest and latest versions of products to retailers
• Organized promotional events, trade shows and on-site displays 2011-2015
Mosaic Solution, Vancouver, Marketing & Sales Associate
• Set record sales through Rickit and Beckett’s “Resolve” promo through Mosaic. Won
$1000 as the top sales person for Canada
• Increased sales through engagement of customers, suggestive selling, and sharing product knowledge
• Provided outstanding customer service
2009-2011
S Restaurant and Lounge, Port Moody, Promotions & Bar Manager
• Skilled in the use of Microsoft Office, Micros and Squirrel computer systems
• Oversaw the preparation of beverages and ensured quality of products served
• Knowledgeably recommended menu items based on customer needs and preferences 2007-2009
Jersey Joe’s Sports Bar, Pitt Meadows, Promotions & Bar Manager
• Managed employee schedule, and organized fundraising events.
• Maintained excellent customer satisfaction
• Responsible for accounts receivable and payable
• Collaborated with the restaurant’s in-house marketing team on the creation of promotional campaigns and materials
1998-2007
Best Western Inn & Suites, Port Coquitlam, Bar & Sales Manager
• Oversaw day-to-day business operations
• Managed employees and organized employee schedule
• Managed bar operations while maintaining a high standard of customer satisfaction Education
Food Safe - Dec 2021 Serving It Right- Dec 2021 Simon Fraser University, Burnaby, Kinesiology- 1989
Kitsilano Secondary School,
Vancouver- 1982
Volunteer Work
Hope Lutheran Church Cross Roads Hospice Canadian Cancer Society References
Available upon request