Richard D. Smith

***** **** *****

South Bend,IN 46628

402-***-****

ad0a7o@r.postjobfree.com

Education

• Customer Service Skills Metropolitan Community College. Omaha, NE

• Management Development Management Success Inc. Glendale, CA

• Automotive Technology Citrus College. Covina, CA

• Machine Shop Technology Boeing Airplane Co. Wichita, KS Professional Skills

• Skilled in management.

• Business owner and manager.

• Experienced in disassembly, inspection and assembly of various components

• Exceptional customer relation skills and communication.

• Fully understand the importance of customer complaint issues and the necessity of developing corrective action for reconciliation.

• Understand the necessity of achieving customer satisfaction.

• Experienced in machine shop practices and machine set up and operation. Employment History

Warehouse Associate

04/14/2018 Thru 04/30/2021 Nuts and Bolts Omaha,Ne.

• Pull inventory to fill order work sheets.

• Verify part and quantity.

• Package order for shipping.

• Apply labels.

• Inventory warehouse.

• Perform quality control on production line.

• Lead assembly crew

Overnight Fresh Meat and Produce Associate

05/2016 Thru 01/2017 Walmart Neighborhood Market LaVista,NE.

• Keep meat and produce clean and presentable.

• Clean bins and shelves.

• Remove spoiled foods and dispose.

• Restock as needed.

• Remove out of date products.

• Price inventory items and mark down sale items.

Customer Service / Warehouse Associate

06/2012 Thru 04/2016 Skarda Equipment Omaha,NE.

• Worked in customer service.

• Interacted with customers and outside salesmen to fill orders.

• Created sales orders for customers and routed shipping.

• Resolved customer issues with accounts, shipping or quality.

• Assembled various in house products and prepared assemblies for shipping

• Worked in warehouse to ship customer orders .

• Received inventory shipments and restocked as needed. Richard D. Smith Page 2

Outside sales / Machine Shop

10/2005 Thru 05/2011 Certified Transmission Inc. Omaha,NE.

• In charge of Internet Sales and assisted with wholesale sales.

• Created customer sales order with correct vehicle information.

• Arranged delivery and payment of products.

• Worked in Machine Shop in multiple positions.

• Refurbished various used components for reuse.

• Resurfaced transmission components to properly fit.

• Inspected parts and assembled transmission components. Auto Mechanic / Service Writer

10/2004 Thru 09/2005 Northwest Auto Care. Omaha,NE.

• Dealt with customers to determine repair requests.

• Scheduled shop work flow.

• Prepared estimates and interacted with customers for authorization.

• Ordered necessary parts and scheduled completion times.

• Diagnose and Repair vehicles.

Auto Mechanic

05/2003 Thru 09/2004 Ralston Automotive Ralston,NE.

• Diagnose vehicle problems and repair as required.

• Diagnose and repair engine performance complaints.

• Repaired or replaced inoperable or broken parts and components. Business Owner

11/1994 Thru 05/2003 Maple Street Sinclair. Omaha,NE.

• Owned the business and managed all operations.

• Dealt with customers concerning repairs.

• Created estimates and ordered parts and supplies.

• Scheduled work flow.

• Delegated work load to employees.

• Repaired vehicles.

• Reconciled daily accounting.

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