LEEANN JOSEPH

New Hudson, MI ***** · 248-***-****

ad0a6v@r.postjobfree.com

My career objective is to provide exceptional workmanship and to be a Team leader in a challenging service-oriented business. I strive to better myself by always learning and having the motivation to take the next step to a management position, where my experience and knowledge will contribute to the success of the business.

EXPERIENCE

6/2023-Present

PROBLEM SOLVE OPERATIONS, AMAZON, INC., DETROIT, MI

Investigate damaged/redirected packages using specialized computer software to diagnose, fix and ship orders.

Perform a physical merchandise count of all inventory storage areas to verify quantity and quality is correct. I perform this twice daily.

Accurately record all discrepancies including, but not limited to, product damages and product returns, surplus of inventory or lack thereof, shortages records of damaged parcels, inventory a, including accounting and surplus records, product damages and product returns.

Prepare and organize envelopes, packages, containers, and pallets with the correct merchandise counts.

Accurately recorded discrepancies of damaged parcels. Inventory counting processes, including accounting and surplus records, product damages and product returns.

Maintained compliance with company safety policies and called violations to attention of management.

Cross-trained new associates on essential job functions and procedures, including picking and filling orders for all warehouse products.

Adhered to strict procedures for personal and team safety.

Hauled purchased items from stock, using pallet jack equipment and placed in correct staging area.

Conduct Inventory counting processes, including accounting and surplus records, product damages and product returns.

Accurately recorded discrepancies of damaged parcels. Inventory counting processes, including accounting and surplus records, product damages and product returns.

Picked up, delivered, and returned over 200 parcels daily.

Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.

Disposed of damaged or defective items or coordinated returns to vendor for covered items.

Reviewed order slips picked products and staged merchandise to be shipped.

C.G.I CAREER GROUP, INC. FOR THE NOVI SUBURBAN SHOWPLACE, BADGE MAKER AND COMPANY SERVICES

9/12/2022 to 9/23/2022

Plastic identification badges in accordance with established industry corporate standards.

Provide all exhibitors and guests with exceptional service by providing a printed badge and answering commonly asked questions.

Utilize computer to complete duties, such as printing guest badges, correcting misspelled information and locating companies in database to connect employees of the same company to the location of their exhibit.

Ensures proper maintenance of equipment by completing a five-step guide process and basic troubleshooting.

6/2022-2/2023

PANDORA JEWELRY, Sales Associate

Knowledgeable, confident, and sales driven.

High volume sales on a regular basis

Knowledgeable in all avenues of business

3/2019 – 1/2021

FULFILLMENT ASSOCIATE, AMAZON, INC., BROWNSTOWN, MI

Trained in several critical roles, including problem-solving computer software to diagnose and complete damaged orders.

RF scanning, semi-induction, jam clearing, inbound/outbound truck loading. Water Spider- pallet wrapping, labeling, and transporting to staged area for delivery.

Flow control utilizing warehouse monitors to detect where problems and breakdowns are located, then dispatch proper employee to site for repair.

Reviewed and confirmed all orders were processed within shipping system as scheduled.

Operated frequency scanners to track shipment progression and input data into shipping system.

Maintained compliance with company safety policies and called violations to attention of management.

Cross-trained new associates on essential job functions and procedures, including picking and filling orders for all warehouse products.

Always followed procedures for personal and team safety.

Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.

Pulled merchandise from inventory storage and documented quantities to maintain accuracy.

Hauled purchased items from stock, using pallet jack equipment and placed in correct staging area.

Inventory counting processes, including accounting and surplus records, product damages and product returns.

Accurately recorded discrepancies of damaged parcels.

Picked up, delivered, and returned over two hundred parcels daily.

Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.

Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Maintained store assets with effective loss prevention strategies.

Reviewed order slips picked products and staged merchandise to be shipped.

Experienced in operating forklifts, pallet jacks and hand trucks.

Safely and securely loaded items to prevent damage during transport.

Cross trained in multiple departments.

EDUCATION

5/2014

MENTAL HEALTH, SPECIALIZING IN MENTAL HEALTH & RECOVERY, WAYNE COUNTY COMMUNITY COLLEGE, DETROIT, MICHIGAN

6/2012

wood, GRAD LEVEL CERTIFICATION, WAYNE COUNTY COMMUNITY COLLEGE INTERNSHIP AT RAINBOW CENTER OF MICHIGAN (MONROE, MICHIGAN)

8/2007

COSMETOLOGY, DAVID PRESSLEY PROFESSIONAL SCHOOL OF COSMETOLOGY, ROYAL OAK, MI

6/2000

DIPLOMA, HARRY S. TRUMAN HIGH SCHOOL, TAYLOR, MI

SKILLS

Experience with computers and Microsoft software

Ability to efficiently multi-task

Shipping/receiving experience.

Experience in inventory management

Experience in quality control/quality assurance.

Work well with others and promotes teamwork.

Excellent time-management, problem solving skills.

Diverse background in management and customer service

Contact this candidate