CHELSEA E. GEISLER

Sparks Nevada

ad0a3n@r.postjobfree.com

775-***-****

Machine Operator 2, Panasonic Giga Factory 3/2022- 1/05/2023 Sparks, Nevada

● Machine operator, troubleshoot problems within the machine

● Keep machine loaded with materials

● Fix sensors and clean the machine

● Make sure the machine is always running

Manager/ Moto Mechanic, Luna Moto Servicio 9/2018 - 6/2021 Tepic Nayarit, Mexico

● Manage office, organize work production for the week

● Customer service and customer needs

● Service mechanic for oil changes and custom engines

● Accounting/ payroll

● Work schedule and employee profit sheet, dealing with employees needs and profiles.

● Bilingual

Sales associate Harbor Freight Tools 09/2017 - 07/2018

● Team leader in charge of 6 cashiers.

● Customer service

● In charge of re stocking store

● Inventory of trucks

● Warehouse inventory

● Customer sales commission

● Cashing out drawers

● Closing and store check listing

● Customer Service Representative West

Communications 09/2015 - 08/2017

● Order tests that could determine the causes of product malfunctions. ● Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

● Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers claims.

● Refer unresolved customer grievances to designated departments for further investigation.

● Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

● Check to ensure that appropriate changes were made to resolve customers problems.

● Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

● Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

● Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

● Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.

● Solicit sales of new or additional services or products.

● Determine charges for services requested, collect deposits or payments, or arrange for billing.

● Resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

● Review insurance policy terms to determine whether a particular loss is covered by Leasing Agent Gaston & Wilkerson 02/2012 - 06/2015

● Leasing apartments

● Lease agreements

● File work orders

● Post payments in computer

● Answer phones

● Customer service

● Advertising online

● Rental specials

● Tenant communications

Warehouse Associate amazon 11/2010 - 02/2011

● Holiday

● Packing and shipping

Eduction

● Academy for Career Education 2800 Vassar St, Reno NV 59502 Vocational in Construction Trades /2006- 2009

● Washoe County Adult Education, Reno Nv/ Diploma

● Truckee Meadows Community College 7000 Dandini Blvd, Reno NV 89512 / Engineering/ Computer Animated Design /9 months ● Career College of Northern Nevada, 1421 Pullman Dr Sparks NV 89434/ Nursing asst/ Billing and coding/ Insurance filing /1yr

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