Leisa Taylor

Salem, OR *****

ad0a37@r.postjobfree.com

+1-541-***-****

Organized and dedicated Administrative Assistant bringing 36 years of experience with a proven track record of providing exceptional customer support, office administration and leadership. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Collaborative with dedication to accurately determining and achieving strategic administrative objectives. Proven to analyze complex issues and implement effective solutions. Adaptable solutions-oriented and communicate effectively to manage stringent timelines with excellent time management. Committed to facilitating an environment that creates a fulfilling sense of home. Provided compassionate support while adhering to mission of organization

Work Experience

Mental Health Technician

Oregon State Hospital - Salem, OR

November 2022 to June 2023

Listen to patients' concerns, observe their behavior, and record their condition. Report changes in patient health or behavior to medical staff. Lead patients in therapeutic and recreational activities. Primary care-based behavioral health services to clients with complex or chronic needs depending on assigned program as determined in the treatment or care plan of the client. Counseling or therapeutic services are provided as part of a team, with primary care-based services being integrated into the care plan directed by the primary care provider.

Lead/Residential Specialist

Pelton Project Purchasing - Salem, OR

March 2022 to September 2022

Administered daily medications/Insulin injections, provided caregiving and companionship, daily housekeeping, meal prep and transportation to as many as ten mentally disabled residents a per week

Responsible for maintaining a safe workplace for patients and ensuring they received proper treatments and procedures

Purchase and managed inventory of supplies and ensured that they were properly stored, cleaned, and use Created weekly menus, weekly shopping and provided recipes for staff to prepare residents daily meals for two facilities

Customer Service Coordinator II

Northwest Distribution & Storage - Salem, OR

October 2021 to March 2022

Handled customer inquiries, answered questions, and resolved problems in a timely manner

Process orders for Wineries to Distributors

Inventory Control management

Handled 30+ customer requests and maintained accurate notes for each request Business Systems Administrator ~ Records and Redeterminations Oregon Employment Department - Salem, OR

January 2018 to October 2021

Acts as the liaison for all Unemployment Insurance Centers and Central Office users, vendors, ITS Network, Programs and Methods in resolving system issues. Administer and maintain system applications

Provide assistance to the Benefits users of imaging by answering technical questions; which keep supervisors updated on workloads and imaging issues that impact the timely processing of Unemployment Insurance documents.

Organize collected information to program in Info image System to meet retrieval and routing requirements of the Unemployment Insurance Central Office.

Monitor all file transfer processes between Mainframe and Imaging system and responsible for recovering errors.

Office Specialist I ~ Benefit Payment Control

Oregon Employment Department - Salem, OR

June 2015 to January 2018

Distribution of all electronic documents to staff through Full Path and other imaging queue document routing

Processed benefit and tax departments garnishments and warrants documents and maintained records of payments made by claimants for benefit account overpayments daily.

Responsible for recording, preparing and the mail process of benefit warrants, releases and liens. Catalog Development / Technical Publications

Allied Recreation Group ARGRV/ Navistar RV/Monaco Coach Corporation - Coburg, OR February 2004 to December 2014

Developed and updated information based on end-user needs, client specifications and expectations and current product information

Worked closely with engineers, production line,warehouse, vendors and purchasers to create an accurate online RV dealer part catalogs.

Worked on diverse tasks and projects with minimal guidance

Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Delegated workloads, trained processors and supervised 4 employees on processes and procedures.

Facilitated requests regarding product information and product upgrade options.

Data management and calculations for all parts inventory pricing, shipping cost and crate fees. Education

Golden Sierra High School - Garden Valley, CA

June 1988

Skills

• Data entry

• Communication skills

• Customer service

• Microso Outlook

• Microso excel

• Time management

• Administrative experience

• Cash handling

• Computer skills

• Microsoft word

• Documentation review

• Guest services

• Leadership

• Proofreading

• System Administration

• Behavioral Health

• Hospital Experience

• Mental Health Counseling

• Experience Administering Injections

• Meal Preparation

Certifications and Licenses

First Aid Certification

September 2022 to September 2024

• BLS Provider ~ American Heart Association

• CPR/AED & First Aide (Adult, Children and Infant) ~ National Health & Safety Association

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