DIVIJ GULATI

Business System Analyst

850-***-****

ad0a23@r.postjobfree.com

Professional Summary:

Looking for exciting opportunities where I can apply my Business Analysis skills, experience and knowledge towards successful implementation of the company's goals and achieve my career goals. I have experience in Finance, Insurance, HealthCare and State driven domains.

Skills Summary:

•10+ years of experience as a Business Analyst with in depth knowledge of Software Development Life Cycle and hands on experience with waterfall and agile environments.

•Hands on experience with elicitation techniques Brainstorming, JAD, JAR, Interviews, Prototyping focus group.

•Gathering Requirements and interface with high-end business Stakeholders, Subject Matter Expert (SME) and Users.

•Played liaison between business and technology teams. Eliciting and Documenting Functional and Nonfunctional requirements.

•Have good experience with PMO (Project Management Office), worked in the PMO department for majority of the project for defining and maintaining the standards for project management within the organization.

•Analytical thinking, Problem solving & Process improvement skills and capable of Solution assessment Business process reengineering.

•Able to create or customize templates for documentation. Excellent documentation and specification skills.

•Adept in transforming business needs and objectives into technical documentation for the benefit of technology teams.

•Immense exposure to gap analysis that includes as is and process mapping, solution assessment and scope definition.

•Creating and organizing User stories in Product backlog.

•Build and implement methodologies designed per industry best practices.

•Creating Test cases and test scripts which are aligned with requirements.

•Excellent communication, interpersonal and negotiation skills. Able to work independently and in teams.

PROFESSIONAL EXPERIENCE:

Business System Analyst - State of California, Sacramento, CA April 2019- Current

The main tasks of the project were to analyze and evaluate disability insurance information and business performance requirements. Create practical solutions to fulfill the business needs that comply with quality standards and technical requirements.

•Participating in the planning, development, coordination and presentation of specific testing needs as appropriate to the quality assurance needs of the end user. Lead JAD sessions.

•Generated Business Requirement documents (BRD), Functional Specification design documents (FSD) and Functional Requirement Documents (FRD).

•Responsible for organizing, storing and analyzing electronic data as efficiently as possible, while always upholding agreed-upon security standards.

•Developed business architecture using requirements using such as scope, processes, alternatives and risks.

•Acted as a liaison between the business units and technology teams. Facilitated optimal internal communications by serving as liaison between services organization and product development, product management, and technical teams.

•Tracks and monitors all procurement activities and ensures that regular status reports are provided to project management teams.

•Excellent knowledge of information management systems and procedure, including the planning, organizing, structuring, processing, controlling, evaluation and reporting of information management systems activities and procedures.

•Led various Scrum meetings with development team to review Functional specification and design the system.

•Proactively contributed to several implementation projects; leveraged communications skills to establish and maintain successful client relationships.

•Worked closely with engineering and business teams to scope projects and estimate / maximize utilization of human resources.

•Assisted the java team's Lead Business Systems analyst with determining agile workflows, and assisting getting the JIRA tool to match their development cycle.

•Developed Process Flow Diagram/Activity Diagrams, Test Cases, Use Cases and performed Functionality testing & Regression testing across multiple systems and managed Conversion test execution.

Business Analyst- Aetna, Hartford, CT June 2015- Feb 2019

Aetna is one of nations leading health care providers, dental, pharmacy, group life, and disability insurance and employee benefits organization. Aetna puts information and helpful resources to work for its members to help them make better-informed decisions about their health care. The first national, full-service health insurer to offer a consumer-directed health plan, Aetna continues to lead the way with its Aetna HealthFund2 line of products, including HSA, HRA and RRA options. The project that I was worked is to improve the Claims Reimbursement user interface of Aetna for a better user experience and incorporate changes as per HIPAA guidelines. The main object of the system was to secure the health information entered by the user at the time of submitting the claim and also ensured the integrity and confidentiality of the user information.

Responsibilities:

•Prepared the Functional Specification Document (FSD) and Software Requirement Specifications (SRS) as per SEI CMM standards.

•Used UML to create use case diagrams, sequence diagrams and activity diagrams. Developed flowchart and process diagram using MS Visio.

•Used the Rational Unified Process (RUP) to build the different phases of Software Development Life Cycle (SDLC).

•Maintained Traceability Matrix throughout the project.

•Worked on improvement of Claims Reimbursement User Interface for a better experience and incorporate changes as per HIPAA guidelines using the gap analysis.

•Wrote SQL scripts for creating performance evaluation reports.

•Was in regular contact with Business partners on the status of issues, action plans and timeframe for resolution throughout the development cycle.

•Clarified QA team issues and reviewed test plans and test scripts developed by development team and QA team to make sure all requirements have been covered in scripts and tested properly.

•Developed test cases and test plans on the basis of requirements and also did manual testing of the functionality of the application to ensure that the application is able to handle a lot of data.

•Identified bugs during the test phase and reported them using HP Quality Center.

•Knowledge and Experience on Membership, Billing, Claims Payment Processing in relation to HIPAA, EDI 4010, 5010 ICD-9 ICD-10, codes 834, 837,835, and 270, 271.

•Conducted the JAD Sessions with stakeholders and developers to have a clear picture of a project. Conducted interviews with clients to analyze their data and gather requirements.

•Implemented RUP (Rational Unified Process) methodology for iterative and incremental development of the system.

Business System Analyst/ QA Lead- Vanguard, Malvern, PA Aug 2014- May 2015

Vanguard is one of the largest investment management company in the United States. It has a diversified financial services portfolio that provides a broad range of mutual funds, asset management, wealth management, and corporate and investment banking products and services. The project was to create an information system for the client which is a web-based application with B2B portal. Worked on databases like oracle, MS Sql and DB2.

Responsibilities:

•Worked on Mutual Funds, Brokerage, Asset Management, Portfolio Management, Wealth Management, and Sales and Marketing.

•Generated requirements for Capital Markets – Mutual Funds, Portfolio Management, Hedge funds, corporate actions, Brokerage and Trading Model within the scope of both the Front and Middle Office.

•Worked with the SME, Tech Lead and 3rd party vendors in gathering requirements and data transaction information related to Capital Markets - Online Brokerage, IVR trading, Conventional Brokerage, Orders, Trades Executed and SPS Orders for reinvestment agreement to write global specs.

•Responsible for developing and supporting requirements for aquiservice flow of Corporate Actions, Corporate actions response, Currency, Free movement, Mutual Fund Order and execution, Non-financial transactions and trading operational processing in Comerica’s global wealth management platform.

•Understood all aspects of a claims processing lifecycle starting from identifying a claim right up to closure.

•Performed White Box testing by using Expediter tool and updated some of the PROCs, JCLs and SAS programs in the Test region. Submitted batch JCLs in order to create output datasets for verification.

Technical Skills:

•Technologies: Cloud Services AZURE, SharePoint.

•Applications/Tools: MS office 2016, MS Access 2016, MS Visio 2016, SQL 2014, Rationale Requisite pro, JIRA and Storyboarding tools (Trello).

•Methodologies: Waterfall, Agile with scrum.

•Programming languages: Angular Js, C#, C++, ORACLE, Java, .Net.

•Operating systems: MS Windows, UNIX & LINUX.

•Databases: SQL, DB2, ORACLE.

EDUCATION:

•Bachelors in Computer Science.

•Masters in Finance and Accounting.

•Certified Agile Scrum Master.

Environment (s) Experience:

Root Cause Analysis, Gap Analysis, ISO9000QM, Agile, Waterfall, MS Office - Word, Excel, Access, Visio, Project, Quality Center, JIRA, TopTeam, Discovery, SharePoint, SQL, UML, Windows XP, Business Analysis BABOK and Rational Test Manger.

Contact this candidate