Customer Service Business Operations

MARY MEDINA

**** ******** **, *******, *****, *7016, US 832-***-**** ***********@******.***

PROFESSIONAL SUMMARY

SKILLS

* Manufacturing and warehouse procedures * Pick lists

* Sales * Flexible schedule

* Weekly Payroll * Organization

* Communications * Project organization

* Computer literate * Shipment consolidations planning

* Multi-Task Management * Customer service

* Business operations

EDUCATION

High School 2021

Northside High School Houston, TX

Work History

Warehouse Picker October, 2021 to January, 2022

Amazon DHO8 Houston, TX

* Placed packed boxes on conveyor belts to be transported to shipping stations

+ Was able to achieve a [Number]% on-time delivery rate.

* Checked inbound and outbound shipments for accuracy and to avoid mistakes.

Receptionist January, 2020 to October, 2023

M.T. Auto Sales Houston, TX

* Scheduled and confirmed [Job Title] appointments and meetings

‘* Was in charge of the staff's office space, weekly schedules, travel reports, phones, credit cards, and keys to the office.

* Organized and scheduled office meetings as well as client appointments, effectively accommodating hectic schedules for a team of [Number] professionals.

* Kept track of visitors and screened them for access to the facility and inter-office personnel.

‘+ Maintain contact with clients and business associates.

+ I'm in charge of creating documents and spreadsheets, as well as emailing and assisting with contracts

* Checked in visitors, distributed visitor badges, and managed logbooks to comply with security initiatives.

Employee May, 2021 to June, 2021

Fiesta Mart #11 Houston, TX

‘* Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

+ [Actions taken] helped me achieve [revenue or departmental goal]

* Serve food and drinks as a waitress/bartender

‘* Implemented marketing strategies that resulted in a 12% increase in the number of customers.

* Double-checked the data's accuracy and integrity.

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