Post Job Free

Resume

Sign in

Customer Service Team Members

Location:
Atlanta, TX
Posted:
November 19, 2023

Contact this candidate

Resume:

Morgan Skinner

903-***-**** ad09zy@r.postjobfree.com Texarkana, AR

SUMMARY

Personable, dependable, and computer-savvy professional. I have many years of experience meeting client demands, managing work spaces, and working well under pressure. I have strong organizational skills, which helps me stay on task and consistent in my work. I am an outspoken and positive leader. I possess great oral and written communication skills and enjoy interacting with others. I excel in multitasking, while also ensuring superior customer service.

AWARDS

I have received public accolades on several occasions for my customer service. I have also received an award from Starbucks on behalf of The American Cancer Society for our community involvement and dedication to supporting cancer survivors. I have been involved in several benefits dedicated to Cancer awareness. EXPERIENCE

2015 – Current Shift Manager, Starbucks Corporation Texarkana, TX Welcoming and serving customers

Setting performance goals for team members and working with team members to ensure they are met.

Counting and balancing cash for the store.

Keeping Items stocked in store and ordering them when we are out.

Make recommendations, answer questions regarding the menu

Make orders correctly and promptly at a very fast pace

Maintain a clean and organized work space as well as holding team members are upholding their responsibilities. 2021-2022 Case Manager, Taylor King Law

Texarkana, TX Handle new client intakes and organizing their files accordingly

Summarizing case and preparing reports for attorneys

` Draft legal papers and file paperwork regarding cases

Communicate case status with client and attorneys 2017 – 2018 Receptionist, Wayne Holden & Company

1

Texarkana, AR Respond to calls and emails in a timely manner

Proficient and familiar with Microsoft Excel & Word

Keep partnerships up to date and handle invoices accordingly

Monitor and maintain office supplies

2016- 2017 Shipping and Receiving/Retail, Harley Davidson Texarkana, TX Log and track parts both shipped and received

Ship out parts to designated facilities in a timely manner

Staying organized- logging items in the system properly

Placing received Items on the Floor for sell

Providing excellence in both Shipping/Receiving as well as assisting customers in retail.

EDUCATION

2019 Associates Degree - General Education

Texarkana, AR Arizona State University – online

May 2015 High School Diploma

Texarkana, AR Arkansas High School

REFRENCES

● Jennifer Tyler, Family friend/Teacher; Cell: 903-***-****, Work Phone:

903-***-****, Email: ad09zy@r.postjobfree.com, Profession: Elementary Teacher

● Jack Kelley, Business Owner ; Cell:903-***-****, Work Phone:870-***-****, Email: ad09zy@r.postjobfree.com, Profession: Technical Maintenance Co. Business Owner

● Candy Richardson, Family Friend; Cell:903-***-****, Email: ad09zy@r.postjobfree.com, Profession: Deaf Ed. Interpreter

● Cheyenne Zarnetzki, Business Owner; Cell: 903-***-****, Email: ad09zy@r.postjobfree.com, Profession: Beauty Salon Owner 2



Contact this candidate