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Accounts Payable Customer Service

Location:
Fort Lauderdale, FL
Posted:
November 19, 2023

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Resume:

Kathleen Anglero

*** *.*. **** ******* Fort Lauderdale, FL 33312 305-***-**** ad09zq@r.postjobfree.com

Career Objective

Seeking for a challenging position and continued growth as a Jr. Accountant or Staff Acountant in a reputable, stable, and professional company.

Skills & Abilities

I am experienced in retail, banking, and corporate professional working environments. I have excellent customer service skills, fluent in Spanish (native speaker), knowledge of Microsoft Office Suite, intermediate to advance in Excel, including Outlook and OneDrive. Skilled in QuickBooks, SAP Business One, Oracle, Coupa, AppZen, bank reconciliations, balance sheet reconciliations, journal entries, month-end close procedures and assist external auditors during audits, treasury/banking, Accounts Receivable, and Accounts Payable.

Experience

Accounts Payable Specialist/CHEWY, INC HQ PLANTATION, FL JULY 2022 – PRESENT

Chewy, Inc. is the most trusted and convenient online pet retailer. Launched in 2011, Chewy has been offering personalized service of a neighborhood pet store alongside the convenience of e-commerce. They have more than 100,000 products including their private brands and prescription Rx food/medication. Now expanding internationally to Canada.

As a non- inventory Accounts Payable Specialist at Chewy, Inc. we handle a large volume of vendors and invoices. Before Coupa was implemented back in September 2022, each AP Specialist would process over 100 invoices per day in Oracle. Now with the automation of AppZen (payables AI processor) and Coupa most of the top vendors can submit their invoices via the Coupa portal or via cXML integration in Coupa including manual processing of AP Specialists. My main responsibility is handling all the 70+ utility vendors across the company and benefits vendors including other vendors for processing in Appzen/Coupa. I maintain the Excel spreadsheet tracking of the utility vendors to make certain the bills are processed on a monthly basis as there are utility accounts setup on auto pay, ach and/or by check. I am responsible for going to each website portal to download the monthly bills, maintain the Excel spreadsheet of all the passwords for each portal and update them, when necessary, reconcile vendor accounts for discrepancies, and send email communication or communicate by phone for any billing issues with the utility vendors. I partner with the Real Estate Senior Specialist when new utility accounts are activated or when issues arise and with our payments team for bank clearing entry questions to keep the utilities payable accounts clear and up to date. I handle the scanning of incoming mail and mail checks, when necessary, via USPS or FedEx as requested by either the Payroll or Legal teams.

Staff Accountant/1821 FINE WINE & SPIRITS AVENTURA, FL NOVEMBER 2021 – JUNE 2022

1821 Fine Wine and Spirits is the United States branch of Zonin, Inc wine brands headquarters based in Italy. 1821 Fine Wine and Spirits is the direct US importer of Zonin Italian wines and Two Chicks from Canada. The Zonin wines have a 200-year family legacy and are still the finest wine makers of Italian wines.

My responsibilities include daily sales order invoicing for products shipping from US warehouse and direct imports from Italy. Mid-month and end of month AR aging reports/collections. Depositing and recording incoming payments through remote check deposits and electronic funds. Issuance of credit notes for distributors and yearly audit assistance. Assisting customers with billing questions over the phone and/or email and special projects per the Finance Manager and/or Chief Financial Officer request. Accounts payable, commissions, and inbound inventory for wine purchased from Zonin Italy to the US warehouse.

Junior Accountant/SAVAGE GEAR AMERICAS MIRAMAR, FL JUNE 2021 – NOVEMBER 2021

Savage Gear Americas, Inc. is a fishing gear and supply brand with the main parent headquarters based in Denmark and US headquarters in Miramar, FL. Many fishing supply stores in the US and in Canada buy directly from Savage Gear Americas. One of their big customers is Bass Pro Shops and Big Rock Sports.

My responsibilities include daily recording of banking transactions and AR/AP transactions, including monthly AR aging reports/collections and expense reimbursements. Depositing and recording incoming payments through remote check banking. Maintaining monthly general ledger analysis spreadsheets of balance sheet accounts. Preparing and sending out monthly commissions reports to the sales team. Recording of all sub-ledger accounts, journal entry preparation, assist with full cycle month end process. Lastly, assisting customers with billing questions over phone or email and assisting controller with projects geared toward operational growth.

Junior Accountant/MASA GLOBAL (Medical Air Services Association) PLANTATION JANUARY 2019 – JUNE 2021

MASA (Medical Air Services Association) Global is a medical transportation company providing more than 1million members globally with medical transportation services via a membership program. Benefits include comprehensive ground, helicopter, and fixed-wing ambulance transportation solutions.

Responsible for performing daily bank reconciliations of 45+ domestic and international operating bank accounts and monthly bank clearing account balance sheet reconciliations, to ensure the company’s cash account coordinates with the accounting records. Assist in month-end close by recording bank/merchant fees and interests using QuickBooks in general ledger. Research and ensuring the necessary adjusting journal entries are entered to correct AR, AP, and Commission errors. In addition, Treasury management duties consisting of verifying funds for payroll, commissions, and AP payments, monthly bank transfers to the money market accounts, updating daily bank balances and downloading balance reports, daily cash inflows/scorecards, intercompany journal entries, placing check stop payments, and corresponding with the banks.

Other responsibilities include answering inquiries relating to outgoing checks and deposited checks and/or wires. Temporarily aiding in AR when needed by remotely depositing incoming check payments to the bank and AP by printing invoices, entering bills, initiating wires/ach’s, cutting and preparing checks for mailing, and research for discrepancies.

ACCOUNTS RECEIVABLE JUDA, ESKEW AND ASSOCIATES, P.A. PLANTATION MARCH 2018 – JANUARY 2019

The certified public accounting firm manages various homeowner associations. Services include homeowner payments, association/condominium financials, property information and legal communication.

Accounts Receivable (March-October 2018) daily deposits to various association bank accounts. Deposits included homeowner maintenance payments and association deposits. Updated and adjusted account ledgers and owner information given by Warranty Deeds, Certificate of Titles and /or by accessing county property appraisers’ websites. Constant communication via email with management companies or associations. Processed bank returns to account ledgers, mailed maintenance payment coupons and other correspondence to homeowners. Assisted homeowners with accounts in the office.

Client Services (October 2018- January 2019) process daily incoming property information requests or Estoppels and payments, for title companies when properties are in process of being sold. Property information on estoppels include maintenance, special assessments, violations, and collections. In communication with the associations regarding property violations and attorneys regarding properties in collections and bank or association foreclosures.

BUSINESS TO CONSUMER ACCOUNT SPECIALIST/MASA GLOBAL (Medical Air Services Association) DOWNTOWN FORT LAUDERDALE JULY 2017 – FEBRUARY 2018

Receive new business contracts from sales agents and input into the Posting Tracking System (PTS) where client memberships are easily accessible with a customized member number and where commissions are tracked for payment on a semi-monthly basis. Updating the PTS system when needed and collecting consumer payments using a third-party payment transaction system called Forte. Perform membership cancellations and client refunds. Adjust seminar and consumer information in the Lead Management System (LMS)software that is used to report sales daily. Open communication with sales agents/state directors operating in 8 different states, the customer service team based in South Lake, TX, and Florida executive team. Light Accounts Receivable and assisting the Accounts Payable department with corporate debit card expense verifications.

OPERATIONS ADMINISTRATOR/ACCOUNTS PAYABLE STONEGATE BANK FORT LAUDERDALE MAY 2016-JUNE 2017

Paying vendor expenses or expense reports by analyzing invoices and coding to pertaining general ledger accounts by using the BankTEL accounting system. Analyzing invoice discrepancies, requesting invoices if necessary, verifying/updating vendors' federal id numbers and W9 forms, preparing and mailing daily expense checks, processing credits, depositing check refunds when needed. Scanning of financial confidential documents and preparing these documents for Iron Mountain storage pick up. Communicating with bank personnel, executives, and vendors via Outlook and/or phone.

ADMINISTRATIVE ASSISTANT ST. HELEN CATHOLIC CHURCH LAUDERDALE LAKES AUGUST 2015 – APRIL 2016

Creating the weekly church bulletin and submitting to the publishing company for printing. Performing daily light bookkeeping such as financial Mass intentions stipends and other financial donations or fees stipends. Assisting parishioners or members of the community with scheduling Masses, sacramental requests, and registering to the parish. Curatorial of the official confidential registers of the church. Updating the PBX operations. Answering phone calls, filing, and other office duties. Preparing cash bags for the weekend service donations weekly. Constantly in communication with the Archdiocese of Miami and parish/school staff via phone and emails.

CUSTOMER SERVICE ASSISTANT MANAGER NEIMAN MARCUS FORT LAUDERDALE JANUARY 2006 – JANUARY 2008

Communicated supportive duties for executives, store personnel, and customer service department manager. Supervised employees and PBX operators in the customer service department. Performed daily financial reconciliation for the store. Assisted customers with credit account information as well as customer service issues in each of the store’s department. Constant communication with the corporate customer service department headquarters in Texas via phone and emails.

·Awarded Rookie of the Year in 2006.

Held various positions at Neiman Marcus Southeast Service Center and Bal Harbour store from September 2001 through December 2005.

Education

A.S./CERTIFICATION IN ACCOUNTING SPRING 2020-CURRENT BROWARD COLLEGE

ASSOCIATE OF ARTS IN EDUCATION MAY 2015 MIAMI DADE COLLEGE

·Related coursework: Field work at Madie Ives Elementary School 3rd grade

·References

Available upon request.



Contact this candidate