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Customer Service Security Officer

Location:
Roseburg, OR, 97470
Posted:
November 19, 2023

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Resume:

Skills

Customer service, Computer literacy, Time management

Experience

Security Officer (Full-time) 07/1996 - 04/2023 7 Feathers Casino & Resort Canyonville, Oregon Patrolled regularly inside and outside of the facility by presence to promote a safe and secure environment. Greeted guests and visitors warmly. Checked ID if needed for age requirements or unauthorized persons. Escorted guests, visitors and employees to their vehicle in needed for their safety. Detected safety hazards of Fire, Medical, criminal, unusual, suspicious, or combative persons that were a danger to themselves or others. Responded to all hazards or criminal activities. Evaluated the situation and use de-escalation skills to resolve the situation and Used Two-way radios to communicate with Security Dispatch for assistance. Worked with authorities to have wrong doers or trespassers removed from the property. Created a good working relationship with Law Enforcement, Medical and Fire agencies. Made written reports on all activities. On a medical response I was able to use my First Responder skills to assist until Medical assistance arrived. I learned to count money to ensure the correct amount was there. Used Surveillance cameras to observe inside and outside the facility. Also looked up certain information the recorded surveillance information for security reports. Used Two-way radio system to give and receive information. Used computer to write down all that happened in the Security stem. Maintained confidentiality and HIPPA at all times.

Personnel Specialist 01/1980 - 07/1996 Oregon Army National Guard Roseburg, Oregon Active Duty: Receptionist. Answered inquired in person,phone, email or Two-way radio. Resolved or transferred or escorted to the correct section. Kept the Commander and Staff updated on all personnel, pay, medical, training, enlistments, transfers and discharges. In charge of the Personnel, pay, medical and regulations libraries. Keep all libraries updates at all times. Arranged transportation for training and medical appointments. Made pay reports and adjusted pay problems. Processed payments for medical treatments. In charge of ingoing and out going mail. Assigned to the mail account and a supply account that supplied the offices with pen, paper, etc for daily use. Assigned to take over the supply section and recruiting section when there were out on assignments. Assigned as the Computer Systems Manager. Assigned accounts and motioned the use of these accounts. Advised the Commander of any non approved use. Published a monthly News Letter for information to the troops. Assigned building security. I patrolled inside and outside of the facility before the beginning of business and at the end of the day. Maintained confidentiality and HIPPA at all times Education

Supply Sergeant duties US ARMY IPD, correspondence school 10/1985 Learned how to used documentation in giving and receiving need soldiers supplies. Leadership US ARMY I CORE 06/1985 Fort Lewis, WA Diploma. Learned more leadership skills to be able to train personnel Business Administration Camp Robinson 01/1985 Little Rock, AR Graduated with Certificate

Business administration Vincennes University 06/1978 Indianapolis, IN Completed associate of Science in military Clerk duties of Principles of Management, Personnel Administration, Typewriting I, Records Management, Office Procedure, Map Reading, Business English, Introduction Speech, Human Relations, First Aid, Personal Health, Physical Fitness and outdoor skills, Military Training Passed with 33 Credit hours.

Ron Moore

541-***-**** ad09zl@r.postjobfree.com Roseburg, Oregon



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