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Customer Service Market Research

Location:
Columbus, OH
Posted:
November 19, 2023

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Resume:

Aaliyah McCane

614-***-****

ad09z6@r.postjobfree.com

Skills

• Human Resource

•TalentRover

• Workplace Diversity

• ATS

• Everee

•Customer service/support

•Employee Relations

•Local recruitment and

training

• Employee Orientation

•Communication among

job-site managers

• Clear Company

• Taleo

• Recruiting

• Market Research

•I9 Verification

• Employee Onboarding

• Talent Acquisition

• HEIS

• Microsoft Office

Work Experience

Senior Recruiter/Outreach Consultant

People Ready Skilled Trades-Remote 2022-Current

● On the field recruitment

● Communicating and collaborating effective marketing strategies to attract new customers and workers

● Perform market research on competitors wages and salaries

● Meeting with local businesses in the area and managing value partnerships to enhance the application process for People-Ready applicants.

● Attending open brunches and dinners to discuss solar needs and sustainability within the workplace

● Local recruitment including flyers, posters, and connections across the local communities state and city wide

● Traveling among different states and cities

● Attendance in high value meetings and organizations

● I9 verification and cold calling

● Implementation with social media advertisements

● Applicant tracking and application updates

Senior Recruiter 2021-2022

Hawx Services- Columbus, OH

● Recruiter for various time zones

● Create and communicate offer letters via our ATS

● Perform market research on the talent landscape, maintain a strong grasp of industry trends & competition, and share relevant information with the business

● Develop new strategies and programs to attract world class candidates

● Understand the roles and responsibilities of all openings and positions within the organization

● Train and educate Branch Managers on recruiting techniques and best practices

● Build and maintain ongoing relationships with talent

● Responsible for sourcing, screening, and selecting all exempt and non-exempt candidates

● Conduct all backgrounds and drug screens on employees Recruiter 2019 to 2021

Zulily – Columbus, OH

● Establish recruiting requirements by studying organization plans and objectives and meeting with managers to discuss their needs

● Builds applicant sources by researching and contacting community services, colleges, and Internet sites, providing organization information, opportunities and benefits, while maintaining rapport

● Determines applicant qualifications by interviewing, analyzing responses, verifying references, and comparing qualifications to job requirements

● Identified and created recruitment performance metrics to analyze trends, drive change and access progress

● Avoids legal challenges by understanding current legislation, state and federal laws Education

Columbus State University

Associates of Business management

2019-2022



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