MARK OLSON
Phone: 630-***-****
Email: *********@*****.***
EMPLOYMENT HISTORY
September 2020- October 2023 GM, Aurora Location
Have redone entire par sheets to make our orders align with the store’s actual needs.
Focus on altering our employee schedules to tend to the demands of our business, while simultaneously get our labor % #’s in line.
Work on hiring, training, and retention of all employees.
Adhere to recipes and utilize proper equipment to help us improve food costs.
Initiate and develop a comprehensive janitor schedule to address FOH and BOH issues.
April 2019-August 2020 General Manager, Bulldog Ale House
In charge of all P&L
Hiring, training and retention of crew and hourly managers
Rotate product sold and analyze new product for seasonal sales.
General maintenance and upkeeping of the premises
Booking and coordinating of all private parties
Sept 1999-Jan. 2019 Training General Manager, Portillo’s Restaurant Group
In charge of management team and staff development
Internal and external guest marketing to promote sales and staffing through interaction and community networking.
Assist in all profit and loss (P&L) aspects of the restaurant
Supervise and develop subordinate managers and staff
In charge of profit and loss (P&L); food costs, labor, sales, hiring, training, and retention of staff
Oversee maintenance of the building and its equipment
I also worked at training stores throughout my career at Portillo’s, to develop newly hired managers into becoming confident and prepared individuals who could make sound decisions with the information and training they received in their development stage.
SKILLS / CERTIFICATIONS:
1.Knowledge of Crunchtime, NBO system, ALOHA, Orderman, Focus, Homebuilding and PULSE
2.BASSET and TIP certified
3.Current Illinois Manager Sanitation Certificate
4.Awarded the 100 % P & L Compliance in 2016
References:
Joseph Breve
Aviation Manager Admiral Club Airlines at Sodexo
*********@*****.***
Kara Brady
Assistant Manager Home Depot
******@*****.***
Brian Iddings
General Manager Millers
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