Sonday

Sanguinetti

Administrative Expert

ABOUT

609-***-****

ad09y1@r.postjobfree.com

As a professional with diversified

experience in administrative services,

I possess strong organizational,

communication, and leadership skills.

I am an energetic, detail-orientated

team leader with a results-driven

problem-solving approach, and I

have been consistently recognized for

outstanding performance in service,

communication, and leadership.

Florida, US

LinkedIn

References available upon request

SKILLS

EDUCATION

Associate in Arts

Amarillo College

Magna cum Laude Dec 2012

MILITARY

United States Marine Corps

June 1984 to June 1988

Supply/Logistics Administrative Specialist (3043)

Administrative Clerk (0151)

EXPERIENCE

Contact Tracer / Lead Investigator / University Liaison

Rapid-Trace / St. Petersburg, FL / Feb 2021 to April 2022

Confirm, notify, document, and provide resources to COVID-19 cases while adhering to all policies, procedures, and scripts set forth by Rapid-Trace and university clients

Serve as direct contact for university leaders and staff

Conduct full case investigations and collect/record symptom information

Create and maintain disease investigation protocols

Prevention & Mgmt. of Disruptive Behavior (PMDB) Master Trainer

Amarillo VA Healthcare System / Amarillo, TX / Dec 2014 to May 2019

Perform work related to the delivery, development, coordination, assessment, planning, implementation, and evaluation of PMDB Safety Program

Facilitate trainings at various VA healthcare facilities nation-wide

Conduct annual facility Workplace Behavioral Risk Assessment reviews

Achievements:

Improved station rating to 100% compliance with national PMDB guidelines

Obligations Technician (GS 7)

Amarillo VA Healthcare System / Amarillo, TX / Oct 2018 to May 2019

Process all obligations/receiving reports for station

Conduct follow-ups with services, vendors, and contracts to close obligations

Coordinate with budget analyst to appropriate funds and balance prior to fiscal year budget

Achievements:

Within 90 days, cleared all prior fiscal year obligations and moved station to 100% in black for financial indicators

Sonday

Sanguinetti

Administrative Expert

PROGRAMS & SYSTEMS

Microsoft Office Suite

Adobe Acrobat Pro DC

Veteran’s Health Information Systems and Technology Architecture (VistA)

Concur Travel and Expenses

Integrated Personnel Pay System (IPPS)

Computerized Patient Record System (CPRS)

Financial Management System (FMS)

Financial Services Center (FSC)

Automated Veteran Information Services (AVIS)

Talent Management System (TMS)

Veteran Affairs Time and Attendance System (VATAS)

Disruptive Behavior Reporting System (DBRS)

Personal Identification Verification (PIV)

EXPERIENCE (CONT.)

Accounting Technician / Travel Clerk (GS 7)

Amarillo VA Healthcare System / Amarillo, TX / June 2016 to Sept 2018

Receive, verify, and complete travel requests for all facility employees, including executive staff, service chiefs, and administrative officers

Balance multiple deadlines to ensure travel tasks are completed efficiently in a timely manner

Verify accuracy of employee/vender information in FMS

Create employee profiles in Concur as needed

Provide exceptional customer service to patients throughout veteran registration process

Calculate cost comparisons and evaluations to best suit financial needs and budget of facility

Authorize purchase/travel cards for station employees

Reconcile monthly statements for all individually billed accounts (IBAs) and Centrally Billed Accounts (CBAs) for station

Review travel claims in accordance with expenditure report for final payment approval and travel liquidation

Validate budget data expenditure limitations, accounting data cost center, budget object codes, and authorization/compliance with existing manual, regulation, and station policies

Certify and review all authorizations/vouchers in accordance with VA policy

Ensure travel expenses are kept at minimum costs to government as required by national regulations

Provide individual travel training to employees, service chiefs, and administrative officers

Achievements

Within 60 days, developed new process to simplify travel instructions for staff by conducting all travel reservations and uploading information/receipts to Concur, improving travel processes and reducing reimbursement time from 30 business days to 5-7 business days

Reduced station costs for new staff hires by 30%

Program Support Assistant, Pharmacy Service (GS 6)

Amarillo VA Healthcare System / Amarillo, TX / April 2009 to June 2016

Provide clinical and administrative services, support activity, and general assistance to pharmacy department, twelve (12) pharmaceutical clinics, management, and Chief of Pharmacy Service

General:

Serve as patient advocate for pharmacy-related customer service Develop and initiate internal policies and procedures for pharmacy, including Medical Center Memorandums and protocols

Sonday

Sanguinetti

Administrative Expert

CERTIFICATES

Prevention and Management of

Disruptive Behavior (PMDB) Master Trainer

Amarillo VA

June 2017

Certified Cardiopulmonary Resuscitation (CPR)

American Heart Association

Feb. 2016

Radiation Emergency Assistant

Texas Tech University

Oct 2014

Certified Phlebotomist

Shore Memorial Hospital

May 2002

Navy Alcohol & Substance Abuse Prevention

University of Arizona

June 1986

EXPERIENCE (CONT.)

Program Support Assistant, Pharmacy Service (GS 6) (cont.)

Amarillo VA Healthcare System / Amarillo, TX / April 2009 to June 2016

Maintain office supplies, printers, and copy/facsimile machines, including conducting annual inventory for pharmacy Equipment Inventory List (EIL)

Maintain timecards and regulate timekeeping rules and policies to ensure accurate employee payroll records and information

Develop spreadsheets, flow charts, file layouts, records, and interfaces through qualitative and quantitative analyses

Attend and record minutes for Pharmacy and Therapeutics Committee meetings and staff meetings

Plan agendas, obtain signatures, and submit all documents to Chief of Staff and Chief of Pharmacy Service in timely manner

Compiled reports, memorandums, and maintain open communication with various departments throughout facility

Generate monthly reports of clinic workloads and statistics, non-formulary approvals/disapprovals, overturns, and consults beyond 96hr timeframe

Serve as TMS Administrator

Coordinate pharmacy service staff annual training hours, ensured all staff are current on mandatory classes, and confirmed staff are in compliance with job-specific national requirements

Pharmaceutical Clinics:

Schedule patient appointments via telephone and in-person contact in accordance with VHA Scheduling Directive 2010-027: Advance Clinic Access and Service Connection Priority

Provide coverage for twelve (12) department clinics’ patient scheduling, responsible for changes, cancellations, rescheduling no-shows, check-ins and check-outs, stop-codes, diagnoses and procedure codes

Handled questions and/or complaints by pharmacy staff/patients and resolved conflicts in timely and appropriate manner

PIV Manager/Sponsor/Registrar/Verifier:

Act as PIV manager and sponsor for medical center employees and pharmacy students from Texas Tech School of Pharmacy

Complete necessary paperwork for students to obtain access to facility

Escort individuals to Police Service for fingerprinting, vehicle registration, and identification verification

Sonday

Sanguinetti

Administrative Expert

SPECIAL ASSIGNMENTS

Voting Chair of the Disruptive Behavior Committee

Amarillo VA

2016 to 2019

Member of the Ethics Committee

Amarillo VA

2012 to 2016

Member of the Consult Committee

Amarillo VA

2012 to 2016

VOLUNTEER SERVICE

VA Ambassador Outreach Coordinator

Amarillo VA

2011 to 2016

POW Luncheon Coordinator

Amarillo VA

2011 to 2016

Combined Federal Campaign Coordinator

Amarillo VA

2009 to 2014

EXPERIENCE (CONT.)

Program Support Assistant, Pharmacy Service (GS 6) (cont.)

Amarillo VA Healthcare System / Amarillo, TX / April 2009 to June 2016

Achievements

Within 30 days, improved consults from 75% implementation < 96hrs to 100% full implementation < 72hrs from twelve (12) Pharmacy Service Clinics

Within 90 days, achieved 100% error-free schedule process for patients and maintained 100% error-free standard on quarterly basis

Within 90 days, completed Diabetes Conversion requirement to 100% compliance and training for staff and patients per national guidelines and equipment procedures, exceeding 1yr completion expectations and becoming the first facility nationwide to complete full conversion

Physical Therapy Technician

Baptist Saint Anthony’s Hospital / Amarillo, TX / March 2007 to March 2009

Administer therapy treatment including ultrasound, electrotherapy, ice massage, and muscle stimulation to patients

Educate patients on various apparatuses for therapy and home exercise programs

Coordinate student observation schedules, patient appointments, and communication across various departments

Maintain cleanliness of department equipment and supplies

Achievements

Within 30 days, eliminated wait time for patient follow-up appointment with therapists

Emergency Room Technician and Health Unit Coordinator

Shore Memorial Hospital / Somers Point, NJ / April 2002 to Oct 2007

Acquire patient vitals, administer electrocardiograms, clean and dress wounds, mold splints for fractured/broken appendages, conduct blood draws as directed by physicians, and educate patients on various medical devices

Answer ER calls and coordinate/direct communication with physicians and various departments

Responsible for patient admission process and generating discharge instructions per physician guidelines

Contact this candidate