Roberto A. Martinez
***** ****** *** ******* **********, CA 90262
*******************@*****.***
Experience Mother’s Nutritional Center: Cashier
February 2022- February 2023 - Help customers with their bags to their cars
- stock unit neatly with produce (fruits & vegetables)
- organize new box arrivals neatly
- break down pallets rapidly and efficiently
- maintained a clean work station during open hours and after closing
- Print out balances for customers and help them redeem their benefits
- pull and organize online orders for customers (curbsides)
H&R Block: Receptionist
January 2020 present seasonal (4 months)
- Resolved customer problems and complaints by keeping calm and trying to help the customer as much as I could with whatever the issue may have been.
- Scheduled and confirmed appointments.
- Keep the reception area clean and neat to give visitors a positive first impression when walking in.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Keep records in the computer system to maintain any new changed data by entering and updating information.
- Answered incoming calls on high-volume, multi-line phone switchboards and pleasantly transferred callers to appropriate personnel.
Amazo
-Delivery driver
- since February 2023 and is my current job
- Deliver packages and also pick up packages from warehouses
-helped coworkers with packages when they were falling behind on time
Skills:
-Ability to work in a fast paced environment
-Communication
-Ability to multitask
-Work under pressure
-Customer/Client relations
- Scheduling
- Time management
- Efficiency
- Patience
References:
- Evelyn Campante
Manager
- Yvette
Manager