Experience

US Navy Oak Harbor, wa

Personnel Specialist 08/2022 - 12/2022

Maintained a high level of professionalism and provided excellent customer service to all company clients Stressed the importance of teamwork in the office, ensuring that all administrative staff members were encouraged to use their full potential

Attained top customer service ratings every month

Assisted in the training of [4] new front desk agents Managed a handwritten notebook with [20] keys, each labeled with name, credit card number, and room number. Ensured all workflow processes were automated and efficient and managed a semi-automated payroll process US Navy Oak Harbor, WA

Avation Ordnanceman 08/2020 - 12/2022

Trained [12] new people on how to properly load and download missiles Managed a group of [12] or more workers on how to properly perform aircraft inspections Armed and Dearmed [5] jets every day

Maintained a sense of urgency in performing tasks that require the upmost attention to detail Loaded live ordnance and while following the proper order and instruction US Navy Oak Harbor, WA

Plane Captain 02/2019 - 12/2022

Launched and Recovered [5] or more Aircraft every day Performed Daily inspections on said aircraft

Trained [30] new plane captains on how to do the job in accordance with the publication Ran a shop of [15] people on the night shift for 2 years Kept up with records and weakly training

ESKIMO HUT El Paso, TX

Assistant Manager 06/2016 - 02/2019

Rerouted customers that took too long to be serviced, giving them the opportunity to be serviced by a different associate Greeted store associates with a friendly smile and helped them with any questions they had Created a system for tracking out-of-stock merchandise, ensuring that all customers were informed of the status of their requested merchandise

Successfully assigned all in-store customers to specific associates Improved customer satisfaction and loyalty by creating a survey for in-store customers Served all in-line customers within a certain time period Developed a system to track customer preferences and recommended products Skills

Customer service, Food service, Communication skills, Time management, Computer literacy, Leadership, Microsoft excel, Guest services, Microsoft word, English, Computer skills, Office experience, Cashiering, Data entry, Marketing, Sales, Front desk, Supervising experience, Analysis skills

Education

Kennedy Dozier

813-***-**** ad09x1@r.postjobfree.com Portsmouth, va Grand Canyon University Portsmouth, VA

Bachelor's of Arts in History 02/2027

Horizon High School El Paso, TX

High School 05/2017