Sherri Mack

Bartlett, IL 630-***-**** ad09vd@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Air Services Company – Elk Grove Village, IL March 2014 – April 2021 Accounting Manager

• Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software

• Receive, record, and bank cash, checks, and vouchers

• Prepare and process payroll information

• Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures

• Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks

• Compile statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses

• Prepare and file monthly sales tax forms

Haimer USA – Villa Park, IL January 2012 – July 2013 Customer Service Representative

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints

• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments

• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills

• Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems

• Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods

Heartech Precision Inc. – Elk Grove Village, IL February 2001 – April 2009 Business Operations Supervisor

• Address employee relations issues, such as harassment allegations, work complaints, or other concerns

• Confer with management to develop or implement personnel policies or procedures

• Contact job applicants to inform them of the status of their applications

• Hire employees and process hiring-related paperwork

• Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities

• Interview job applicants to obtain information on work history, training, education, or job skills

• Select qualified job applicants or refer them to managers, making hiring recommendations when needed

• Review employment applications and job orders to match applicants with job requirements

• Accounts payable and Accounts receivable

EDUCATION

Elgin Community College – Elgin, IL Associate of Arts in Accounting December 2005

• GPA: 3.8/4.0

• Graduated with Honors

SKILLS

Ms Office, Quickbooks Pro 2008, ERP, Unix, Business Works, Epicor Profit 21