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Account Manager Emergency Department

Location:
Carrollton, TX
Posted:
November 18, 2023

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Resume:

PO Box ******

Carrollton, TX *****

Cell: 214-***-****

ad09u6@r.postjobfree.com

Kimberly Fuqua

1

Kimberly Fuqua

Objective: To be an integral part of a progressive organization where I can make a valuable contribution utilizing my extensive skills, abilities, and experience. Skills: Proven record of success in assuming increasing levels of responsibilities. Ability to establish and successfully maintain professional long-term relationships with people from all walks of life.

Energetic personality with a strong work ethic, integrity, self-discipline and analytical skills. Quick problem solving and decision making abilities independently and confidently.

High level of creative energy paired with strong organizational skills, detail oriented with the ability to multi-task.

Interpersonal: I am a dedicated associate with many years of customer relations & support experience. I am a detail oriented individual, a quick learner, diligent and loyal. I have the ability to work independently and/or with a team all while multi-tasking other responsibilities.

Work History: 2011-Present Concord Medical Group Dallas, TX Account Manager – Full Time Emergency Department Staffing Agency

Responsible for 8-10 FT accounts scheduling physicians to work in Emergency departments in various states

Ability to establish long-term relationships with the physicians and their staff for recruitment and scheduling requirements

Ongoing communication with various types of Hospital staff, ED Medical Directors, administrators, credentialing staff and medical records coordinators

State licensure, DEA and other required verifications/hospital affiliations etc.

Knowledge of Credentialing processes within the hospital setting 2007-2011 Emergency Staffing Solutions Dallas, TX

Physician Scheduler/Recruiter – Full Time Emergency Department & Hospitalist Staffing Agency

Recruit and schedule physicians to work in Emergency departments and hospitals throughout the United States

Responsible for 11+ accounts as a recruiter and scheduler at different intervals

Ability to establish long-term relationships with the physicians and their staff for recruitment and scheduling requirements

Cold calls to hospitals and private doctors practices

Established relationships with Hospital Residency Program Directors and Coordinators

State licensure, DEA and other required verifications/hospital affiliations etc. Kimberly Fuqua

2

2006-2007 Applied Aerodynamics, Inc. Dallas, TX

Account Manager – Sales/Repairs – FAA Certified Commercial & Regional Aircraft Repair Station

• Maintain daily contact on a first name basis with representatives from Commercial Airlines, Private Aviation Companies, & Brokers in relaying to them the status of their parts being repaired and/or to meet AOG deadlines or Standard Turn Around Times (TAT) via email, fax and telephone

• Update customer account status internally after determining with the customer if the repair costs are BER and alerting the Quality Dept. to RAI or Scrap on site

• To keep the sales dept updated and aware of how these costs will enhance or impact their sales for parts and/or repairs that have been previously approved

• Assist the Purchasing Dept. with searching for spare parts/materials on the open and private markets as required for AOG spare and hard to find parts 2004-2006 NTE AVIATION, LTD., Inc. Lewisville, TX

Repair Coordinator/Sales – Regional Aircraft Spares Inventory Company

• Established the professional relationships currently in place with the vendors repairing the entire various airframe piece parts globally (i.e. Embraer 120, ATR 42, Fokker 50 and others) prop blades, actuators, hubs, hydraulic pumps,

& electronic displays etc. Assist and sales of both engine and airframe piece parts

• Maintain daily contact on a first name basis with repair vendors to determine the status of repairs in order to meet deadlines for airlines that are AOG

• Locate and expedite any parts to a repair facility when they were unable to acquire the parts for repairs in order to meet AOG deadlines

• Maintain email, fax and telephone correspondence to approve/deny and determine if the repair costs are BER. To keep the sales dept updated and aware of how these costs will enhance or impact their sales for parts that were pre-sold

2001-2004 Easter Seals – Non-Profit Charily Org Carrollton, TX Office Coordinator

• Daily scheduling of PT, OT, ST evaluations and therapy appointments for 12+ therapists’ and Susan G. Komen Foundation with patients and/or their guardians

• Maintain all medical records per HIPAA regulations

• Medical transcription from dictation for the Medical Director 2000-2001 Tarrant County Chiropractic and Rehab Ft. Worth, TX Front Office Specialist – Workers Compensation Clinic

• All pre-authorizations required for offsite procedures such as MRI, FCE and various diagnostics with insurance agencies / doctors’ offices

• All scheduling of diagnostic procedures, and medical doctor appointments / referrals

• Scheduled PT, OT, ST appointments with patients, Work Comp and Insurance Carriers

Kimberly Fuqua

3

1998-2000 Empresses’ Publishing Dallas, TX

Office Manager – Professional Handwriting Analyst

• Maintain global client database and general office duties

• Maintain relationships with Customer & Vendor accounts and all invoicing and A/R

• Maintain inventory of office and packaging supplies

• Employee supervision for a Small Business

1996-1998 Camber Corporation Dallas, TX

Office Manager – Software Engineer Firm / Global Gov’t Sub-Contractor

• Purchasing of hardware, piece parts, and software for custom built graphics computers

• Maintain relationships with Customer & Vendor and Internal Corporate accounts

• Arrange customers’ shipments globally for high end custom built graphics computer systems flight simulators

• Maintain inventory of office supplies, filing and general office duties

• Travel arrangements for 10+ engineers

• Edit proposals

1991-1996 Quality Demonstrations Inc. Richardson, TX Account/Office Manager – National Accounts

• Acted as a liaison between our company and national vendors requesting promotional in-store demonstrations

• Coordinate and book in-store demonstrations for retail, grocery, and cosmetic stored in the states of Texas, Colorado, and Louisiana

• Employee supervision throughout the various states 24 hours a day

• Maintain inventory of office supplies and general office duties

• Backup receptionist for multi-line phone system

1991-1996 Horan and Associates Richardson, TX

Receptionist – Pre-employment and Drug Screen Company

• Multi-line phone system, assisted with pre-employment drug screens

• Explained the psychological evaluation to future employees for companies such as JPI, Lincoln Properties & Texas Instruments References: Available Upon Request



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