PROFESSIONAL PORTFOLIO
MARIE DELVALE
ad09u3@r.postjobfree.com
Work History
Business Owner
Business owner, Store Manager and Supervisor with over 20years of background in the retail environment .Interesting, in pursuing a management position.
WORK FROM HOME
2020-2023
Executive Business Manager
-CSR, appointment setter, surprise visit on the field, manage team, Travel, resolve customer issues, recruit staff, run background check on new applicants, follow up with appointment, process payroll, write proposal to potential clients, account payments, report to CEO every 3days, handle travel itinerary, schedule doctors appointment.
Last Job: Sold the company & was not able to move
EREDI PISANO
STORE MANAGER: RUNNING THE OFFICE & PAPER WORK/ LOOKING OVER SALES NUMBERS.
WOODBURY NY
February 2019- March 2020 (1 Years 1 Month)
Job: CLOSED
-Report every Monday to the regional manager.
-Recruiting.
-Managing duties related to benefit administration, education materials, staff communication, open enrollment.
-Supporting team with internal / external audit oversight management processes.
-Preparing and analyzing Benefit and Occupational Health monthly or weekly invoices.
-Schedule conference as needed base on district numbers for improvement.
-Tracking background check.
-Supporting project assignments in all Human Resource disciplines, including employee relations, benefits and risk management.
-Balancing multiple priorities / Developing new courses for the company to improve company.
-Being a team player / motivate stores to make sales when they are down / more hours.
-Providing excellent customer service and working well under pressure.
-Talent Acquisition.
-Business Development Ideas.
Business Owner
Stationery
Environment, & Leadership:
January 2014 – December 2018 (4 years) • Retail-Online – Work From Home
-Creates enthusiasm and positivity for a shared vision and mission
-Manages with integrity, honesty, fairness and knowledge promoting culture, values and vision of Company Goal
-Lead by example -Demonstrates confidence when leading the business
-Achieve sales objectives supported by monthly promotional activities.
-Recruit, select and train staff.
-Evaluate team member job performance per established guidelines.
-Ensure adequate staffing.
-Responsible for budget control.
-Loss Prevention awareness.
-Operation and merchandise presentation.
-Reports.
-Payroll.
-Responsible for annual physical inventory.
-Procurement of selected basic stock products to be marketed.
-Orders.
-Delivery merchandise on time.
-Clientele book.
Skills: Strong Business Development.
General Manager
Stride Rite
October 2011 - November 2013 (2 years 1 months) • NY
- Coach and develop staff to exceed individual and store goals, including coaching and development of the assistant store management team to prepare them for an Associate Store Manager role.
- Coach and develop staff to provide a world class shopping experience exists through the effective execution of the Customer Centric Brand Experience Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.
- Partners with other Store to ensure on-going specific and immediate coaching and feedback are provided to the staff.
- Assists the Company with recruitment, hiring, and on-boarding of all store positions.
- Supports the Store in the achievement of all financial and operational objectives with regards to expense control.
- Assist Store with Monthly Operational/LP accountabilities including, but not limited to: Supply Ordering, Petty Cash Reconciliation, Safety Meetings, and Alarm Tests.
- Executes and follows all company policies and procedures to make sound business decisions and communicate/educate all staff members.
- Partners with Other Stores on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies.
- Communicates with District Manager regarding product mix, trends and needs for the business
Skills: Strong ability to make great changes and motivate the Team.
Store Manager
Office Depot
January 2006 - September 2011 (5 years 8 months) • NY
- In the absence of the store manager, or at the direction of the store manager may assist with store scheduling, payroll control, and leading the store to achieve sales and EBITDA objectives.
- Assist with Weekly reporting as directed by the Store Manager
- Acts as a brand ambassador to drive brand loyalty. Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies - Coaches team on how to incorporate trends into their selling experience with customers.
- Influences customer’s purchase decisions by balancing patience and assertiveness.
- Listens actively to understand customer and team’s needs and tailors approach by reading cues.
- Resolves customer problems and meets customer needs in a timely manner through solution-oriented and forward thinking.
- Encourages team to build long-term relationships with customers to drive business.
- Develops both self and individual product knowledge skills and remains aware of current collections
Skills: Strong Selling Skills/Communication skills
Education
Science Medical Assistant
Business Courses
Professional Memberships/Awards
Cultural Award
Interests
Public Speaking
Languages
English (Fluent)
French (Fluent)
REFERENCES
ELLEN VELASQUEZ: FRIEND
Email: ad09u3@r.postjobfree.com
Taina Saint: Supervisor
Email: ad09u3@r.postjobfree.com
Brenda Santiago: Manager
Email: ad09u3@r.postjobfree.com