Terron J. Cook

San Diego, CA *****

e-Mail: ad09tz@r.postjobfree.com

Phone: 619-***-****

Objective: Obtain a position where I can effectively utilize my small business owner skills, my strong management, communication, analysis/problem solving skills, as well as ability to work in a team environment, or independently, where my extensive knowledge and experience as a small business owner, as well as the customer service industry will help to improve customer satisfaction, retention, sales and overall growth.

Software: Project Management, M/S Office Applications: M/S Word, Excel, PowerPoint, Note, Google Applications - Highly competent with both Apple & Windows based platforms - Type 70-80 wpm, with high accuracy. Highly competent in social media: Facebook, Twitter, LinkedIn, Instagram, YouTube and Yelp!

DE-CLUTTER Your Life! – San Diego. CA 92104

Founder/Owner – 1/1997 – 10/2023

•DE-CLUTTER, organize and rejuvenate residential and commercial properties and create a sustainable streamlining plan

•Staging for real estate agents

•Pickup and repurpose goods for client’s projects

•Design/host Technology Tutoring workshops for Seniors & Beginners

•Technology Tutoring: Provide Group Classes & 1:1: Ongoing Training

•Generate online marketing/ad campaigns – B2B/B2P Marketing, both, in person, via telephone and Social Media platforms

•Design multiple EDDM flyer campaigns via online portals

•Design/host workshops on the benefits of DE-CLUTTERING and Technology Tutoring

•Design and distribute all other marketing material

•Maintain records of current clients’ status with appointments and pipeline progress

•Manage and coach staff of 4, teach how to make cold-calls, lead generation, how to properly work in the field, while doing cold-facing approaches to active retirement communities, community churches, recreation centers – cultivate staff job skills, provide leadership around ways to upsell/see a need in other areas of the business

•Provide team training on working with clients on an “emotional level”

•Host weekly team meetings - check-in – accountability

•Consistently follow-up with clients regarding status progress with the DYL! Team.

References Available Upon Request

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