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Customer Service Health Care

Location:
Saltillo, TN
Salary:
$150K ANNUALLY
Posted:
November 18, 2023

Contact this candidate

Resume:

PHILOMENA O. NGWODO

ad09sk@r.postjobfree.com C: 615-***-**** H: 2521A Edge-O-Lake Drive, Nashville, TN 37217

Summary

To use my knowledge and expertise in the Health Care field and more in contributing to the growth and development of the company in tandem with company policy. I am a great team player with vast information and data-gathering analysis knowledge. I am willing to learn new things and not afraid of challenges. I am flexible, hardworking, and dependable, with a good work ethic. I am very time conscious.

. Skills

. Good communication skills . Hard worker and reliable

. Great critical thinking skills Great writing and communicating skills.

. A team player, honest and dependable Good PR service skills.

. Trustworthy, great attendance

Experience

Saint Thomas West Nashville, TN

Nursing Assistant

10/2013 – 10/2014

Duties Setting up of medical equipment and assisting with some medical procedures

-Promotes customer service initiatives,

-Provides total hygiene care including skin care, bathing, toileting, etc.

-Assists in feeding patients, offering fluids and snacks, recording amounts of input/output

-Responsible for documenting vital signs and informing the nurse of any changes in the patient

-Responding to call lights requests from patients

-Assist with stocking supplies and maintaining a clean working environment.

-Assist coworkers to meet patient needs.

Open Arms Care Corporation Nashville

TN

Direct Support Professional

06/2014 – 07/2018

Duties

Helping with all ADLs for the clients

Documentation of all kinds

Community outings and all client’s doctor’s appointments

Teaching clients to be independent on their own, and many more as needed.

Brookdale Senior Living, Corp. HQ Nashville, TN

Document Tracking Specialist

10/2018 – 01/2022

Transitioned to HCA Healthcare Corp. HQ Nashville, TN

10/2018- Current

Billing Review Specialist

Intake Specialist

Prior Authorization Coordinator-current.

Education

-Middle Tennessee State University Murfreesboro, TN

Bachelor of Science Degree

BS-Prof. Studies and International Organizational Leadership

Concentration-Healthcare Administration-current

-Nashville State Community College-2022 graduate

Associate of Applied Science- Law Enforcement

Concentration-Crime Scene Investigation-CSI

Passover Academy West Africa, Nigeria-2012

General Certificate of Education -GCE

West Africa Examination Council-WAEC

High School Diploma-2012.

Extra-curriculum Activities Hobbies

Writing poetry/books

Self-published 2 books on Amazon

‘’Life through the mirror-experience, and A walk down That Road’’ 2014 & 2019

Love spending quiet time with family.

Love to cook different kinds of food and try out new things.

Ref:

Antoinette, Morgan

301 Ezell Pike

Unit 17012

Nashville, TN 37217

615-***-****.

Stephanie Menash

Nashville, TN

615-***-**-**

Former coworker.

Laci, Bruce

Nashville, TN

Former Manager Supervisor

Brookdale Senior living-615-***-****

Mariam Umi

Open arms care-615-***-****

Former co-worker.

Thank you.



Contact this candidate