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Customer Service Vocational Nurse

Location:
Gilroy, CA
Salary:
95,000
Posted:
November 18, 2023

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Resume:

Michaela Del Curto, LVN

831-***-**** ad09sj@r.postjobfree.com

SUMMARY

A determined, fast-learning, and goal-oriented newly Licensed Vocational Nurse with 2 years of experience as a Certified Auto Transfusionist and 9 years of customer service experience. Possesses expert knowledge of medical terminology and HIPAA compliance and is known for reliability and adaptability in operating room and patient room settings. Adept at self-management and handling stressful situations while adhering to hospital guidelines.

EDUCATION

Unitek College - San Jose - Vocational Nursing Program Aug 2022 – Sep2023 Sonoma State University- Rohnert Park- Early Childhood Studies BS Aug 2017- Dec 2020 SKILLS AND CERTIFICATIONS:

• Proficient in MS Word, Excel, PowerPoint, Outlook

• Certifications: CPR

Clinical Skills Administrative/Transferable Skills

• Therapeutic Communication

• Injections (including insulin)

• Head-to-Toe Assessment

• Monitor Vital Signs

• Medication Administration (7 rights)

• Feeding and GI feeding and tubes

• Wound Care

• Infection Control

• CPR

• Oxygen Therapy

• Time Management

• Patient Care

• Judgement and decision-making

• Production and Processing

• Troubleshooting

• Energetic work attitude

• Active Listening skills

• People Person

• Organizational skills

• Customer and Personal Service

CLINICAL

HCR ManorCare – Sunnyvale, CA – Vocational Nursing Student Jan 2023-Mar 2023 EXPERIENCE

Private in-Home Healthcare. Hollister, CA- Dementia Caregiver August 2022 - Present

• Care for a patient with Dementia/Alzheimer's

• Assist with bathing, feeding, dressing, and toileting

• Companion Care

• Day shift and overnight shifts

Blood Guys Operation, LLC. Sonoma, CA -Auto Transfusionist Oct. 2019 – Jun 2023

• Salvaged intra and post-operative blood to maximize autologous blood return for patients

• Disposed of blood or other biohazard fluids, following applicable laws, standards, or policies

• Entered patient, specimen, and billing information into the computer

• Collected fluid using appropriate collection procedures

• Transported fluid samples from collection sites to laboratories

• Processed blood for further analysis by other medical professionals

• Worked alongside surgeons and circulating nurses in the OR during procedures

• Covered 24-hour call for emergency traumas or added cases Amista Vineyards – Wine Sales Associate Nov 2018 - Nov 2019

• Sold wine and wine memberships, delivering excellent customer service and product knowledge

• Efficiently managed the winery's opening and closing procedures

• Ensured well-stocked shelves with a variety of wine selections

• Interacted with customers in a friendly and approachable manner



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