LOIS HERERIA http://www.linkedin.com/in/lahere ad09mm@r.postjobfree.com

**** ********* **, ********, ** 95212

925-***-****

High performing, problem solving, Program/Project Manager/M365 technical project manager offering an impressive record of successfully managing project delivery for business-critical IT projects, developing new launch plans and executing to successful completion.

Maintaining a passion for keeping current on industry trends and technologies to recommend solutions for current and future business growth. Qualities - influencer, possess technical acumen, positive energy, and high emotional intelligence.

CORE COMPETENCIES

15+ years of technical program and project management, consulting on complex technical projects including planning, implementation, deployment and support.

10 years of experience leading migration projects for Active Directory/Exchange/Sharepoint from 1000 to 10K users.

Advanced technical and hands on experience with legacy SharePoint 2013/2016 to SharePoint Online migrations and deployment of M365 applications (Word, Excel, SharePoint, OneDrive, Teams, PPT, Visio, Project Online, OneNote)

Migration of G-Suite data to O365 platform for 10k users.

Experience with O365 tenant to tenant migrations of Exchange to Exchange Online and Sharepoint to Sharepoint Online.

Hands-on (business and technical) Microsoft Project / Power BI / SharePoint analysis, planning, configuration, integration, testing, training, rollout and support areas, as well as Power BI reporting systems report design, based on M365 / SharePoint / Project Server / Project Online platform.

TECHNICAL SKILLS & COLLABORATION TOOLS

Hybrid Agile-Scrum-Waterfall methodology experience

Technologies: Iaas, Saas, M365, Azure Portal, Azure AD Connect, G-Suite, Power BI, Box, Win 10, Mac OS

SharePoint and Teams Administration experience

Experienced SharePoint and Teams trainer for end users

Project Dashboard and Status Reporting

Migration Tools: ShareGate, BitTitan, SPMT

Risk management, Change management, System Integration and User Acceptance testing

Cost Management, ROI, Estimation & Planning

Project Management Tools: MS Project Online, SmartSheets, Jira, Teams, Visio, SharePoint Online, PPMC, Planview, Planner, G-Suite, Slack

EDUCATION

University of Phoenix, Pleasanton, CA - Business Management Studies, 9/2001 to 6/2004

CERTIFICATIONS

Pending PMP Certification

Product Strategy Roadmap certification - 1/15/23

Azure Fundamentals Certification AZ-900, 3/20

Configure and Manage SharePoint Certificate, LinkedIn Learning, 1/2020

Scrum Fundamentals Certified, SFC – ScrumStudy, 12/2019

Microsoft Teams Administration & Trainer /End User Workshop Certification – Microsoft, 8/2019

Microsoft Project Online Training Workshop – Skillsoft, 1/2018

PMBOK 5th & 6th Ed. Project Management Training Certificate – PMIT, 11/2009, 2011

WORK EXPERIENCE

Lahere Innovations, LLC, Stockton, CA (9/07/23 to 10/27/23)

Cigna Healthcare, Bloomfield, CT (end client)

Delivery Manager (remote)

Overseeing the delivery of Health Sciences and Unified Medical Services colleagues from 2016 Exchange on-prem to Exchange Online. Managing functionality testing, proof of concept, and technical pilots for unique mailboxes such as shared and Mac mailboxes. Responsible for 37,000plus colleague migrations with remediation requirements and environment changes for eligibility into Exchange Online. Managed deliverables with various teams including Customer Experience, Technical & Desktop Support, SharePoint admins, Savyint, Mobile, SCCM, and PMO teams.

Lahere Innovations, LLC, Stockton, CA (1/30/23 to 5/5/23)

Sonesta International, Boston, MA (end client)

Program Consultant (remote)

Managing multiple IT and non-IT initiatives for Sonesta International. Performed project consulting with project planning, requirements gathering for internal business systems, implementation of custom ePro system for procurement, enhancing SharePoint sites and API backlog for scrum team. Used Smartsheets for program/project management and planning.

Lahere Innovations LLC, Stockton, CA (5/2021 to 12/30/22)

Holland America /Princess Cruises/Seabourn/Cunard/Carnival Corporation, Seattle, WA (end client)

Sr Infrastructure IT Project Manager (remote)

Spearheaded the consolidation of all Holland America corporate cruise line intranets into a single modern SharePoint platform M365 & SharePoint Online. Led continuing M365 Exchange migrations from on-prem to online across the fleets. Motivated the team to perform and deliver a high-quality product and provide the best customer support for SharePoint site owners. Managed multiple Fleet IT programs/projects including a global wide Phishing Simulation software program, Voice Technology Migration and equipment upgrade, Princess Fleet Server Convergence (migrate legacy applications/VMs to Ocean platform), Digital Photo Studio software and hardware upgrades for Princess fleet, cruise ship network upgrades including installing VMs, storage, firewalls and VPN remote accesses.

Seisay Consulting, Atlanta, GA (4/2022 to 6/2022)

SharePoint Consultant (part-time)

Worked on government and private corporation Sharepoint sites for small, woman owned consulting company. Utilized Sharepoint Designer, Illustrator, Photoshop and M365 suite for site enhancements, web parts and lists improvements and collaboration with clients.

Microsoft, Rancho Cordova, CA (1/2020 to 11/2020)

Program Manager (remote)

Working for State of California Dept of Child Support Services IT and California Department of Technology to assist with migrating their AIX environment to the Azure Government Cloud. Gather business and technical requirements and transform into project deliverables upon agreement with stakeholders and leadership. Managing program and project timelines and facilitating client facing meetings and design sessions. Participation in Azure and O365 Education workshops with customer to educate and transfer knowledge to technical staff. Developed migration plans for 7 environments including Exchange migration to cloud, mailbox migrations, Sharepoint data migration, legacy applications, extranets, intranets, and IBM Websphere environments.

Gap Inc, San Francisco, CA (4/2019 to 10/2019)

O365 Program Manager/Corporate Trainer (Hybrid)

Lead a MS Teams rollout and implemented best practices for Microsoft O365 for Gap Brands business users for Old Navy, Athleta, Intermix and Janie & Jack. Developed and lead Gap business user trainings for O365 migration, infrastructure upgrades and advanced SharePoint Online best practices and advanced Teams knowledge. Conducted interviews, usage analysis of collaboration tools (SharePoint/Teams) and collaborative design sessions with business partners/users to understand business requirements and fit to Gap’s technology landscape. Partnered with Microsoft, AvePoint, NetWoven and AvePoint to obtain technical guidance and support on intranets and extranets for Gap brands. Developed O365 adoption strategy, new corporate training decks and translated self-training guides for internal business partners (China, Vietnam, Japan, UK, Canada) and executive management.

Fujitsu America/Mizkan, Mount Prospect, IL (8/2018 – 12/2018)

Sr. Project Manager (On site)

Managed the M365/O365 tenant to tenant implementation and migrations, managing Exchange on Prem to Cloud, moving to SharePoint Online and Teams deployment for Mizkan, Inc. Provided project management in preparation of O365, Exchange and SharePoint migrations and trainings. Lead and directed implementation of new O365 global multi-tenant configuration, AFDS, Federation, Teams configuration for Mizkan users, Exchange Online, SharePoint migration, hybrid implementation, Encryption, Collaboration, Skype for Business, Teams, Yammer. Led and facilitated teams designing the corporate website architecture and layout, architecting business and technical roadmaps for executives and their departments and collaborated with the solution architects on SharePoint Information Architecture for new SharePoint sites, rollouts, and implementations.

Dignity Health – Robert Half International (1/2018 – 7/2018)

IT Project Consultant

Responsible for managing, developing and maintaining the executive IT Projects Status SharePoint / Power BI Dashboard for small to large enterprise projects for Dignity Health regional hospitals. Role involved IT project management and business analysis, gathering and documenting business and technical requirements, writing business cases and reporting/tracking status for various Healthcare IT projects including hospital gift shop construction, imaging, EHR, payroll enhancements, various cardiology and oncology IT initiatives and biomedical device projects. Participated in evaluation and business analyses of Cerner versus Meditech modules for sister hospitals in California.

Phalita.com, Santa Clara, CA (9/2017 – 12/2017)

SharePoint Program Manager

Managed O365 and SharePoint upgrade and migration for 1000 + users for Aspiranet offices. Performed Requirements gathering for all Aspiranet offices to be migrated to SharePoint Online. Experience working with both IT and business users to deploy and train on Office 365, SharePoint, OneDrive and Skype for Business implementation using Azure.

Grant Thornton/CapGemini-Sogeti, Oak Brook, IL (5/2017 – 9/2017)

SharePoint Project Manager

Lead offshore team to re-platform legacy custom applications (Tax Symphony) from SharePoint 2007- 2013 to SharePoint 2016/Online to O365 on cloud for 2000+ users worldwide. Executed tenant to tenant migration of Exchange and SharePoint. O365 infrastructure upgrade through Windows Azure technology and cloud migration of business-critical applications.

Ross Stores, Inc. via Maxonic, Dublin, CA (10/2016 to 2/2017)

Senior IT Project Manager

Managed the New York Buying Office WiFi network infrastructure implementation project for 20 floor building.

Facilitated the Change Management and Risk Management meetings with stakeholders and project teams. Participated in SharePoint migration discovery phase for upcoming SharePoint implementations.

Safeway via Maxonic, Pleasanton, CA (08/2014 to 08/2016)

Program Manager / Collaboration Lead

Directed the execution and delivery of multi-year merger acquisition of Albertson-Safeway retail operations and technology projects of up to $20 million. Accountable for the delivery of multiple retail IT projects for the Collaboration and Communications program, migration of Albertsons stores’/offices Exchange on-prem to Cloud, O365 upgrade, migration & configuration of SharePoint 2013 data to Safeway’s O365 Cloud.

Pacific Gas & Electric via Insight Global, San Francisco, CA (2012-2014)

Senior IT Project Manager

Delivered IT project initiatives under the Infrastructure & Operations group for Lifecycle Computing. Projects include SAP, Oracle Identity Management, Identity Access Management, CyberSecurity, Powerbroker and Telecom. Participated in the engagement activities and SOW preparation with Slalom Consulting to assist with the training and deployment of Sharepoint/O365. Contributed to the improvement of the internal workflow process within the project management group to increase efficiency.

CVS Caremark via Genpact Headstrong, Scottsdale, Chicago, AZ, IL. APR 2011 - DEC 2011

Technical Manager

For Operations Datamart Reporting team (ODM) for the Mail Order division of Caremark (Prescription Benefit Management Services) for multiple IT initiatives. Led a team of engineers in design, development and deployment of software applications to meet customer demands. Managed the implementation of new technologies to ensure successful product launches.

Sutter Health Information Services via Dynamic Staffing, Cordova, CA JAN 2011 - MAR 2011

Project Manager

Kicked off and managed high impact IT infrastructure projects involving the implementation of VMware 4.0, cybersecurity software, Microsoft Office upgrades and new buildout of racks for blade servers and storage at the Sacramento Data Center.

Provided clear direction to internal teams, setting expectations and due dates for deliverables.

Fannie Mae via Capco Capital Markets, Fannie Mae, New York City, NY. JAN 2010 - JAN 2011

Project Management Consultant

Managed and deployed several IT and Data Warehouse projects for, in Washington, DC. Led cross-functional teams of up to 30 members in successful completion of projects. Developed detailed project plans to track progress, ensure adherence to deadlines and identify areas for improvement.

2004 THRU 2009 PRIOR WORK HISTORY AVAILABLE UPON REQUEST

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