Post Job Free

Resume

Sign in

Medical Records Customer Service

Location:
Aurora, CO
Posted:
November 18, 2023

Contact this candidate

Resume:

Judythe Wright

Aurora, CO *****

ad09js@r.postjobfree.com

+1-720-***-****

Authorized to work in the US for any employer

Work Experience

Support specialist medical records

Adventhealth - Parker, CO

September 2023 to November 2023

I scanned medical paper records the position was a special project it ended Nov 10th Front Desk Receptionist

Rocky Mountain Cancer Centers - Aurora, CO

July 2023 to August 2023

I check in patients for their appointments the assignment ends August 25th, 2023 PBX Switchboard Operator

Colorado Blood Cancer Institute - Denver, CO

March 2023 to May 2023

I was a receptionist and I answered incoming calls, I transferred calls to the appropriate departments, I also printed out financial statements and mailed them out, .this job was a temporary position Medical Records Scanner

Pinnacol Assurance - Denver, CO

September 2022 to December 2022

I would prep paper workman comp medical files after which I would scan them to become Electronic medical records the assignment was a contract position HIM Specialist

The Medical Center of Aurora - Aurora, CO

April 2022 to July 2022

I prepared,scanned and indexed, medical paper records. The assignment was temporary Health Screener

Rose Medical Center - Denver, CO

December 2021 to March 2022

I conducted covid screening questions to each person who enters into the hospital I also gave e directions to wherever the person needs to go in the hospital Customer Service Representative

ADT Security Services - Aurora, CO

March 2021 to June 2021

I would make outbound calls to customers I would schedule appointments for customers to get their alarm system upgraded I would also answer inbound calls the position was temporary Customer Service Representative

Conduent - Denver, CO

November 2020 to January 2021

I had answered calls from people who would inquire about a traffic citation they received in the mail I aso did some data entry when payments were received in the mail the position was temporary Scheduler

Kaiser Permanente - Denver, CO

February 2020 to March 2020

Patients would call me to schedule eye appointments or have various questions the position was temporary

Managed Care Representative

Anthem, Inc - Denver, CO

November 2019 to December 2019

I would call Medicaid patients and I would tell them about Managed Care Plan and if they wanted it I would enroll them in the plan the position was temporary Medical Records Reviewer

AURORA MENTAL HEALTH CENTER - Aurora, CO

June 2019 to July 2019

I was organizing and extracting patient information for data entry prior to archiving/shredding of files.Followed by entering data using Excel spreadsheet the job was temporary PBX Switchboard Operator

Renaissance Denver Central Park Hotel - Denver, CO September 2018 to March 2019

I dispatched all incoming calls to the appropriate departments, I filed reports and I took room service orders

Nutrition Assistant

St. Anthony's Hospital - Lakewood, CO

September 2017 to July 2018

when a patient would call and wish to order food from the hospital patient menu I would place their order the position was a call center setting

Telephone Interviewer

PSB Research - Denver, CO

May 2015 to August 2017

I conducted various types of surveys in a call center setting Medical Biller and Coder

Blue Cross Blue Shield - Denver, CO

July 2013 to February 2015

I processed insurance claims using ICD-9 & CPT coding and I also updated medical records I also had to verify patients info through medical records

Medical Front office/Internship

Inner City Health Center - Denver, CO

May 2013 to June 2013

I used medical billing software to conduct new patient intake.I conducted insurance billing procedures and follow up, performed CPT-4 and ICD-9 Coding, I received cash payment and posted the payments. Additionally, I communicated with patients regarding their rights and understanding of HIPAA LAWS,I I updated and filed medical Records

Education

Certificate in Medical Coding and Billing

Kaplan College - Thornton, CO

September 2011 to September 2012

Skills

• Adobe Acrobat (4 years)

• Customer support (10+ years)

• Hospital experience (2 years)

• Windows (6 years)

• Medical office experience (8 years)

• Databases

• multi phone lines (9 years)

• Resident's rights

• Telephony

• Medicare (2 years)

• Typing (7 years)

• Analysis skills

• Hotel experience (1 year)

• Multi-line phone systems (10+ years)

• Medical records (2 years)

• CPT coding (2 years)

• Microsoft Outlook (10+ years)

• Microsoft Powerpoint (3 years)

• Process improvement

• Data entry (4 years)

• Documentation review (2 years)

• Hospitality (3 years)

• English (10+ years)

• Quality control

• QA/QC

• Medical terminology (2 years)

• Phone etiquette (9 years)

• Managed care (Less than 1 year)

• Medical billing (2 years)

• ICD-9 (2 years)

• Records management (1 year)

• Microsoft Access (6 years)

• Customer service (7 years)

• CRM software

• Medical coding (2 years)

• Filing (9 years)

• Microsoft Excel

• HIPAA (7 years)

• ICD-10

• Clerical experience (10+ years)

• 10 key typing (9 years)

• Microsoft Word (8 years)

• Sage

• Medical Receptionist (1 year)

• Medical scheduling (2 years)

• PeopleSoft

• Accounting

• EMR systems (2 years)

• Upselling

• Organizational skills

• Insurance verification (2 years)

• Epic (6 years)

• Quality assurance (3 years)

• Communication skills (10+ years)

• Guest services (9 years)

• OSHA (7 years)

• Continuous improvement

• HVAC

• QuickBooks (2 years)

• Microsoft Office (6 years)

• Microsoft Excel

• Microsoft Outlook

• Meditech

• Microsoft Word

• Microsoft Powerpoint

• Customer service

• Guest services

• Clerical experience

• Epic

• HIPAA

• Medical terminology

• EMR systems

• Medical records

• Medical coding

• Accounting

• Hospital experience

• Hotel experience



Contact this candidate