Digital Marketing Social Media
Resume:
MARK TOLBERT
Pascagoula, MS *****
**********@*****.***
A digital marketing dynamo that develops and implements digital marketing techniques to promote products or services online. Highly skilled in utilizing various platforms such as social media, email marketing, and search engine optimization to drive your brands awareness, increase web traffic, and generate leads. As a strong digital marketer, i track campaign performance by accessing analytical tools. I stay updated with market trends all well as audience behavior. I stay current with marketing trends and tools in order to have successful marketing campaigns in order to achieve organizational goals.
Authorized to work in the US for any employer
Work Experience
Marketing/Social Media Coordinator
Love & Aesthetics - Ocean Springs, MS
March 2019 to October 2023
• Managed and developed marketing programs to increase product sales
• Designed and created print and digital media for advertising campaigns
• Evaluated sales performance and developed strategies to improve performance
• Launched email marketing campaigns
• Identified target user profiles that helped identify ideal customers that led to conversions. Event Coordinator and Senior Mixologist
Taste! Catering - Biloxi, MS
January 2010 to December 2020
• Organized and managed catering events for parties of 200 or more
• Provided superior customer service, working closely with client representatives, staff and guests
• Coordinated with outside and third-party vendors
• Developed menus and course schedules with kitchen staff and client-host Fine Jewelry Sales Associate
Traditional Jewelers - Jackson, MS
January 2003 to May 2013
• Demonstrated in-depth knowledge of diverse jewelry styles, facilitating informed client interactions and fostering trust.
• Utilized active listening and objection handling techniques to effectively address client inquiries and concerns, resulting in a high rate of successful sales closures.
• Consistently exceeded sales targets by utilizing upselling strategies and leveraging client preferences to recommend suitable jewelry pieces.
• Cultivated a strong network of high end jewelry enthusiasts, collectors, and potential buyers through strategic networking efforts, expanding the customer base.
• Maintained long-term client relationships through proactive follow-up communications and personalized art recommendations.
Education
B.A. in Business Admin
Colorado Technical University - Colorado Springs, CO, US January 2021 to Present
Certification in Marketing Communications
Metvy School of Learning - New Delhi, Delhi
March 2023 to April 2023
Skills
• Digital Marketing
• Guest relations (10+ years)
• Guest relations (10+ years)
• Hospitality (10+ years)
• Organizational skills (10+ years)
Military Service
Branch: United States Air Force
Service Country: United States
Rank: Staff Sergeant
March 1997 to September 2000
During my active duty as an airman, I fulfilled the mission of maintaining and repairing electronics on America's most advanced military aircraft. Additionally, I achieved accolades such as expert marksman and provided support to fellow soldiers during the Iraqi Crisis. I take pride in being a patriot and a registered veteran.
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