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Patient Care Customer Service

Location:
Evergreen Park, IL, 60805
Salary:
$19.00
Posted:
November 18, 2023

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Resume:

Trinity Forte

Evergreen Park, IL *****

773-***-****

ad09jj@r.postjobfree.com

Summary

Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with BLS and AED certification.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Skills

Vital Signs Monitoring

Information Protection

Patient Education

Restocking Supplies

ADL Support

Specimen Collection

Sterilization Techniques

Patient Observation

Basic Nursing Care

Data Collection

Medical Equipment Operation

Patient Services

Professional Bedside Manner

Cultural Awareness and Sensitivity

Healthcare Expertise

Patient Positioning Understanding

Adaptable

Emergency Response

Experience

November 2021 - Current

DaVita - Chicago, IL

Patient Care Technician

Provided direct patient care and assistance to healthcare team members.

Assisted in preparing patients for examinations and treatments, including vital signs monitoring.

Administered prescribed medications under the supervision of a Registered Nurse.

Observed changes in patient's conditions and reported any abnormalities to the RN on duty.

Assisted with patient transfers from bed to wheelchair or strher as needed.

Explained treatment procedures to patients and their families.

September 2022 - July 2023

Golden rule dental - Chicago, IL

Dental Assistant

Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.

Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.

Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.

January 2022 - April 2023

Christ Hospital - Oak Lawn, IL

Patient Care Assistant

Provided assistance to nurses and other healthcare professionals in the delivery of patient care.

Assisted with daily activities such as bathing, grooming, dressing, feeding, and transferring patients.

Administered prescribed medications under the direction of a registered nurse or physician.

Collected specimens for laboratory tests upon request of medical staff.

Monitored vital signs including pulse rate, temperature, respiration rate and blood pressure.

June 2020 - August 2022

Advocate Trinity Hospital - Chicago, IL

Patient Service Representative

Greeted patients upon arrival and directed them to the appropriate area.

Provided customer service by answering patient questions and addressing concerns.

Verified insurance information, collected payments, and scheduled appointments.

Maintained a clean and organized reception area.

Assisted with the completion of medical forms and records.

Answered incoming calls in a professional manner.

May 2020 - July 2022

Ann & Robert H. Lurie Children's Hospital of Chicago - Chicago, IL

Patient Care Assistant

Provided assistance to nurses and other healthcare professionals in the delivery of patient care.

Assisted with daily activities such as bathing, grooming, dressing, feeding, and transferring patients.

Monitored vital signs including pulse rate, temperature, respiration rate and blood pressure.

Ensured proper nutrition by providing meals, snacks and fluids to patients as instructed by medical staff.

Answered call lights promptly to ensure timely response to patient needs.

September 2020 - March 2021

Walmart - Hammond, IN

Cashier Team Lead

Assisted cashiers with resolving customer complaints and inquiries.

Provided guidance to cashiers on how to accurately ring up customers' purchases.

Trained new cashiers on proper use of registers and store policies.

Education and Training

Expected in April 2027

Chamberlain University Tinley Park, IL

Bachelor of Science Nursing

May 2018

Perspective Charter, School, Math, And Science Aca Chicago, IL

High School Diploma

Fisk University Nashville, TN

Some College (No Degree)



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