EDWARD M JOHNSON III

*** ** **** ** *****, FL ***27 · 786-***-****

ad09ji@r.postjobfree.com

I possess effective verbal and written communication skills, and the ability to work effectively in a team environment yet work independently. I possess the ability to manage multiple tasks, handle conflicting priorities, and possess effective customer service skills. I can effectively compose, submit, and file court documents. I am experienced with spreadsheets/databases and proficient in Windows 10 and 11, Microsoft Office 365, and Office 2021. I possess effective organizational skills, handle strict deadlines, have effective analytical and problem-solving skills, and am detailed orientated. I am experienced in shipping and receiving, handling inventory details, scanning, and receiving small sort mail and packages for storeroom, open floor, and receiving yards.

EXPERIENCE

OCTOBER 2023

COMPLETED OVER 100 CREDIT HOURS PERUSING BACHOLAR’S DEGREE IN HUMAN SERVICES

JULY 2022 TO CURRENT

LEAD CONCIERGE, 5TH AVENUE CONCIERGE

MANAGED FRONT DESK OPERATIONS BY HELPING BOTH GUESTS AND RESIDENTS WITH PARKING, MAINTENANCE ISSUES, MAKING RESERVATIONS TO EVENTS AND BOOKINGS

ASSISTED WITH BUILDING OPERATIONS

FAMILIAR WITH PARCEL PENDING, FETCH SYSTEM, BUTTERFLY SYSTEM AND LIVELY HUB FOR RESIDENTIAL RENTALS, CONDOMINIUMS, AIRBNB, AND HOTELS

ASSISTED IN ALL AMENITIES AND SERVICES IN BUILDINGS

CREATED DAILY LOGS OF ALL OCCURRENCES WITH GUESTS, AND RESIDENTS, BUILDING AND MAINTENANCE ISSUES, AND OVERALL DOCUMENTATION OF BUILDING ACTIVITIES

JUNE 2017 – APRIL 2020

MANAGER, AUTOZONE

Took inventory of store safe and all cash registers, assisted customers and staff, took inventory of store merchandise, and handled overseas accounts for customers

Monitored team member performance, conducted performance evaluations, and recommended promotions

Improved productivity and reduced corporate risk with proactive solutions to complex business challenges

Verified compliance with guidelines for safety, loss prevention, and cash-handling procedures

Managed employee performance through disciplining, coaching, and counseling.

Maintained data accuracy and accessibility with strong document control and file naming practices

Performed facility checks to verify cleanness and client safety

JAN 2003 – FEB 2005

PILE DRIVER, Florida Carpenters Union

Operated heavy machinery

Worked with cranes to construct solid foundations for high rise buildings

June 1998 – Dec 2002

Shipping and Receiving Clerk, Four Star Cargo

Received packages from FedEx, UPS, Hershey Company, Flower Shops, and various companies shipping goods to St. Martin and the Virgin Islands

Cleared customs with Ameri Jet for all company shipments

Feb 1997 – May 1998

Telemarketing Agent, PRC

Handled inbound and outbound calls for AT&T credit card accounts

Handled customers interest rates and payments

Aug 1996

Florida International University

Head Intern at Golden Glades Elementary

Dade Marine Institute, Youth Counselor

EDUCATION

2023 -

HUMAN SERVICES DEGREE, CURRENTLY ENROLLED AT POST UNIVERSITY.

GRADUATION DATE 2024

2011 - 2013

HUMAN SERVICES, Post University Online

2005 - 2006

PARALEGAL STUDIES, KAPLAN UNIVERSITY ONLINE

2001 –2004

Elementary Education, Florida Memorial University

1994 –1996

Elementary Education, Florida International University

1991 – 1993

English Major, Troy State University

SKILLS

OSHA 10 CERTIFIED

OSHA 30 CERTIFIED

WEILDING AND SOLILDERING

Effective Organizational Skills

ACTIVITIES

Chess

Engine Rebuilding

Gardening

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