Customer Service United States
Resume:
LINDA VENTURINI
*BPATIENT RELATIONS MANAGER
Rockaway, New Jersey, United States
ad09j3@r.postjobfree.com
SUMMARY
LINDA VENTURINI
PATIENT RELATIONS/MEDICAL BILLING/COLLECTIONS
I have had many years of
experience in the medical
billing and insurance field. I
am a good listener, both
patient and empathetic as
well as driven to tackle any
obstacle that may arise.
WORK EXPERIENCE
2006-March 2023
3BPATIENT RELATIONS MANAGER
3B ZOTEC
United States
Office/Patient Relations Manager for Atlantic Medical Group who is the billing company for Atlantic Health Physicians. We handled all patient calls
related to billing as well as making sure all claims get resolved and paid. I personally handled any and all compliance issues. I handled all payroll, time off requests, disciplinary actions as well as periodic reviews. I worked one on one with all the practice managers and coordinators to ensure smooth transition when they come aboard with Atlantic Health
Systems.
Oversee and confer with all Team Leads to know where they are in their work roles and if there are any issue to be addressed. Implemented and enforced office and company policies. Administered counseling and discipline, including termination, per company guidelines.
Maintain strictest confidentiality and adherence of all HIPAA standards. 1999-2006
4BBILLING MANAGER
4B TRI COUNTY ORTHOPAEDIC & SPORTS MEDICINE
United States
Billing Manager for a highly successful Orthopedic group. Reported directly to administrator regarding the current status of current collections, productivity, insurance policy changes. Comprehensive knowledge of claim processing, electronic and paper claims submission, payment posting and follow up.
Excellent Customer Service when assisting patient calls. EDUCATION
-Current
10B Degree
COMMUNITY COLLEGE
United States
10BBOONTON HIGH SCHOOL
10B Degree
11BMORRIS COUNTY
COMMUNITY COLLEGE
SKILLS
Hipaa Billing Payroll Medical Billing Billing/Collections Medical Records Customer Service Oriented Customer Service Claims Credit Issues Accounts Receivable Collections Posting Office Management Credit Tasks Office Medical Medical Terminology Credit Scores Medical Invoicing Retail Sales Excel Microsoft Word MS Word
LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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