Cortney Cochran

+1-248-***-**** ad09iw@r.postjobfree.com

EXECUTIVE SUMMARY:

Results-driven and nurturing leader with a proven track record of achieving goals and bringing out the best in teams. Committed to continuous improvement and enhancing team performance. Holds an associate degree in Computer and Information Science from Jackson College (2019- 2021) and is currently pursuing a bachelor's degree in Biomedical Engineering from Grand Valley State University.

EDUCATION & CERTIFICATION:

University High School Academy

Lathrop, Michigan

Graduated 2019

Jackson College

Associate degree

Field of Study computer and information science 2019-2021 Grand valley state university

Bachelor degree

Field of study biomedical engineering (Pursuing)

PROFESSIONAL EXPERIENCE:

Amazon

Pontiac, MI

Trainer/Learning Ambassador/TDR (Dec 2021 - Sept 2022)

● Documented missed orders to facilitate their fulfillment on the next available truck.

● - Monitored and provided support to new employees, helping them overcome challenges and achieve daily quotas.

● - Conducted warehouse tours for new employees, promoting understanding of various positions and their responsibilities.

● Reported any broken, damaged, or non-responsive scanners to the appropriate departments to ensure timely repairs.

● - Efficiently handled the STOW process by scanning items into the system and assigning them to designated storage areas.

● - Demonstrated excellent order picking skills, averaging approximately 150 orders per hour.

● - Ensured accuracy by verifying correct quantities of items for each order.

● - Organized picked orders neatly and efficiently to prevent cart overflow.

● - Collaborated with team members to prioritize picking tasks and ensure completion of orders.

● - Utilized Hi-Lo equipment to efficiently organize inventory on trucks. Wendy’s ( Aug 2022- Apr 2023)

● Cleaned and sanitized all preparation surfaces, utensils, and equipment to prevent food-borne illnesses.

● - Adhered to safe food-handling techniques to mitigate cross-contamination risks.

● - Restocked kitchen and serving areas promptly with food preparation items, flatware, and napkins.

● - Provided excellent customer service, effectively communicating with customers.

● - Ensured punctuality and smooth operations by managing employee schedules and shifts.

● - Demonstrated strong problem-solving skills and collaborated with team members to resolve issues.

SKILLS :

● Leadership: Proven ability to lead and motivate teams to achieve goals and exceed expectations.

● - Training and Development: Experienced in training and supporting employees to enhance their skills and performance.

● - Communication: Excellent verbal and written communication skills, demonstrated through effective team communication and delivering informative warehouse tours.

● - Problem-Solving: Strong ability to identify and address challenges, such as facilitating repairs for broken or damaged scanners, ensuring operational efficiency.

● - Organizational Skills: Proficient in managing processes, such as the STOW process, to ensure accurate scanning, sorting, and storing of products.

● - Adaptability: Ability to quickly adapt to changing environments and effectively handle multiple tasks simultaneously.

● - Teamwork: Skilled in fostering a collaborative team environment and promoting teamwork to achieve shared goals.