Ryan Michael Tixeira

Address: Phillips Creado Chawl, Room no – 4, Main Market, Kanjurmarg East Mumbai – 400042 OBJECTIVES

To have a position to work in outgoing energetic professional carrier fit opportunities fit for my skills knowledge to help benefit grow & prosper within your company Educational Qualification

School Name - St Francis Xavier High school Kanjurmarg East Mumbai

College Name – St Xavier High School & Junior College – Kanjurmarg West College Name – Don Bosco College Of Hospitality & Management Studies Level Board Year Of Passing Class Obatained

SSC Maharashtra Sate Board 2012 2nd Class

HSC Maharashtra Sate Board 2014 2nd Class

Don Bosco College –FYBSC University of Mumbai 2015 Grade B Don Bosco College - SYBSC University of Mumbai 2016 Grade B Don Bosco College - TYBSC University of Mumbai 2017 Grade B Skill Highlights

Willingness to learn

Good and polite communication skills

Punctuality

Experience

Ability to work in Team environment

Calm attitude under pressure

Service-focused

Courtyard by Marriot t – 15th May 2017 – 04th June 2018 Food & Beverage Guest Service Associates

Working in a lounge bar taking the keys from the front desk & all the electrical equipment’s including the player and the console.

Taking care of the area, cleaning the table & the menu and all the cutlery, crockery & cutting all the garnish required in the bar.

Checking all the guest list for the day.

Making napkin fold.

Setting up the stage on special occasion & events.

Being butler for the artist who come to play and perform for the event Taking care of their food and drinks & escorting them to their room after the event Working as a hostess on the reception desk & to check for the appropriate guest & escort them to their table.

Handling guest complaint and reporting directly to the supervisor.

Going for help In Room dinning if there are short of staff by using the correct methods & measures.

Princess Cruise – 16th June 2018 – 25th August 2022 General Galley Steward

Reporting the area supervisor and taking all the chemicals required for the dish washing machine throughout the day

Checking the temperature of the machine to ensure its requirement and informing the supervisor and making a note to the technical department.

Rinsing the dishes & cutlery and glasses before you place it in the conveyer and after it reaches final rinse placing it upside down to air dry.

Every day cleaning and maintaining the area according to USPH (United States Public Health) standards.

Well trained to operate floor cleaning machine by using the proper PPE & chemicals Storing the chemical in a proper way according to their existence to avoid any accident as chemical are very hazardous.

Bluestone jewellery - 24 September 2022 – 10 May 2023

● Opening the store on a daily basis turning off all the alarm systems as mentioned in our company's SOP.

● Settling up the store VM by removing all the jewellery from the safe and it on display.

● Taking the invuntory count on a daily basis to unsure theopening stock tallys with yesterday’s closing.

● Taking pictures of the VM and sending it to our VM head.

● To start with the days work by reporting to the store Manager.

● Making calls to customers on daily basis for feedback or any query.

● Also we need to delivery products to the customer at their desired location.

● While attending the customerneed to show him/her the full store in the store as well as on the catlog.

● If the customer likes the products then we do the filling process.

● Taking count of the invuntory by the and of the day

● Also keelping all the products in the safe and turning on all the safely alarm according to the store SOP.

MITRON At George - 1 June 2023 – Present

Captain

● Reporting on time and taking handover from the particular captain for a particular section.

● Ensuring my section is well set and equipped with all the necessities.

● At the start of the operation, ensuring that all the orders in my section are taken by myself.

● Checking whether all the orders are delivered to the correct tables without any problems.

● If in case, there is a problem or delay in serving the order, ensuring that it is resolved with minimal hassle to the guests. Curricular Activities

Attending full crew drill conducted every 15 days when you are on board a crew ship. Attend a 15 days STCW training of fir fighting, personal servival technique, elementary first aid and personal safety and social responsibilties.

Attend various ship bord trainings in regards to the differnt sister ships and our brand Training Details

15 days training at the Lalit Mumbai from December 20th 2014 – January 3rd 2015 6 month intern ship at Grand Hyaat Mumbai from December 7th 2015 – April 21st 2016

Date: Ryan Michael Tixeira

Contact this candidate