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Little Rock Customer Service

Location:
Little Rock, AR
Posted:
November 18, 2023

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Resume:

Joseph S. Presley

Little Rock, AR 501-***-**** ad09ij@r.postjobfree.com

SUMMARY

●Delivers solutions-driven customer service in multiple roles, leveraging the ability to build rapport, assess needs, and determine best practices to solve problems and meet the needs of people of all ages and positions.

●Successfully combines a comprehensive understanding of company policies and processes with detailed listening skills to provide creative and immediate conflict resolution.

●Manages multiple tasks to completion, handles interruptions, and remains focused to ensure detailed accuracy and optimal productivity.

●Experience in multiple customer-facing positions and industries, including retail, trucking, food, and construction.

WORK HISTORY

Brandon Moving & Storage Little Rock, AR

Mover 2022 – Present

●Check and inspect all furniture for any damages and consistently make adjustments to ensure safety.

●Enabled special requests for moving furniture and made arrangements to meet all needs.

●Make inventories and records of the furniture, materials, and supplies received for delivery. Deliver and ensure that each piece of furniture is accounted for.

Burkhaulter Technologies Little Rock, AR

CDL Dump Truck Driver 2019 – 2021

●Hired to transport various materials from one job site to another while adhering to all traffic laws.

●Expertly conducted daily inspections of trucks per trip, required by company procedures and state laws.

●Safely transported asphalt to work sites, gaining a significant amount of knowledge of asphalt paving equipment and procedures.

●Held accountable for transporting several tons of waste to landfills and leveraged training to maneuver trucks on uneven ground.

GTO Construction Little Rock, AR

Concreate Finisher 2017

●Drove daily projects by safely operating a variety of complex equipment, including trucks, backhoes, air compressors, jackhammers, mixers, hammers, and other similar equipment and machinery in repairing and installing concrete.

●Played an integral role in preparing concrete bases, including setting wood forms and positioning steel; measuring and pouring concrete; finishing concrete; removing wooden forms and backfill; and cleaning sites.

●Successfully assisted with the preparation and disassembly of work sites, including placing and removing barricades; and maintaining safety regulations.

Welspun Little Rock, AR

Laborer 2013-2014

●Hired and assigned to operate the pipe coating booth and closely followed all safety rules and regulations.

●Assumed end-to-end responsibility for calibrating pumps, change-over lines, cleaning sprayer guns, operating the switchboard, and running the paint system.

First Class Books Little Rock, AR

Inventory/Stock Associate 2012-2013

●Unloaded, scanned, recorded, stocked, and verified received inventory during weekly shipments.

●Actively contributed to regular re-organizations of stock room merchandise for more successful inventory and cycle counts.

●Engaged in the distribution of books to various colleges throughout the United States.

Ozarko Tire Little Rock, AR

Tire Technician 2012

●Ensured efficient operations by executing the timely loading and unloading of tires during deliveries and assisting with the delivery of tires.

●Thoroughly inspected vehicles brought in for service and repairs. Diagnosed tire-related problems, recommended service, and quoted prices.

●Performed the necessary repairs are completed as ordered for 18-wheelers, 22 and 24 “tires.

Tyson Foods Little Rock, AR

Tire Technician 2010-2012

●Quickly learned new processes and equipment on the production line to maintain efficiency.

●Efficiently operated several vital points on the assembly line process while washing and sterilizing equipment per plant guidelines.

EDUCATION

CDL License, Pine Bluff Truck Driving School, Pine Bluff, AR

High School Diploma, J.A. Fair High School, Little Rock, Arkansas

SKILLS

CDL License Forklift Certified Floor Technician - Buff and Wax Floors HVAC Experience Tree Cutting Technical Skills Apprentice Painter Shipping & Receiving Pressure Washing Equipment Technician Assembly Work Customer Service



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