Service Technician Appliance
Resume:
Matthew Merricks
Lithia Springs, GA *****
ad09i2@r.postjobfree.com
Skilled Refrigeration and all major Appliances Technician familiar with a wide range of equipment and systems. Proven skills in maintenance, repair and new installations. Prepared of offer 10 plus years of experience to take on a fast-paced position with room for advancement. Authorized to work in the US for any employer
Work Experience
Appliance Technician
Flamingo Appliance Service - Doraville, GA
June 2021 to Present
Responsibilities:
Examine customers' appliances and identifying the
cause of appliance breakdowns.
Performing maintenance work on customers'
appliances.
Providing rough estimates to customers on how
much it would cost to repair damaged or
malfunctioning appliances.
Repairing or replacing defective or damaged
appliance components upon approval from
customers.
Advising customers on how to use appliances
correctly.
Installing various large appliances for customers, such as washers, wall ovens, and stoves.
Maintaining an accurate record of all items/parts
used to repair, replace, or maintain appliances.
Billing customers and collecting payments.
Refrigeration and Appliance Repair Technician
Sears Home Services - College Park, GA
October 2015 to June 2021
Completed repairs, scheduled and predictive maintenance on different equipment and systems. Performed troubleshooting and specific diagnostic tests to diagnose malfunctions. Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
Completed logs and job reports for completed and pending service calls at shift end. Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
Consulted with customers to gain feedback and address concerns with products or services. Cleaned vehicle regularly to maintain professional appearance. Completed pre- and post-trip safety inspections to record and report any defects and malfunctions. Achieved consistently high customer scores due to exceptional service. Trained newly hired top talent to fill key positions and maximize productivity. Instructed customers on how to properly operate, care for and configure appliances. Removed, disassembled and fixed appliance parts.
Heating and Air Conditioning Service Technician
Perfect Heating and Air - Atlanta, GA
February 2013 to October 2015
Conferred with users to isolate and identify malfunctions, conducting speedy repairs to restore full functionality.
Used troubleshooting tools and techniques to assess heating systems and repair malfunctioning parts. Delivered cost estimates on repair work to enable home and business owners to make informed decisions.
Installed air conditioning equipment, including compressors, pumps, meters and piping. Performed scheduled maintenance inspections and adjusted, cleaned and calibrated various systems to ensure system was properly operating.
Prioritized high volume of work to ensure maximum quality, timeliness and service to customers Managed installation of ducts for ventilation purposes Performed repairs on all base commercial and residential HVAC equipment Education
High School Diploma
Laurus Technical Institute - Jonesboro, GA
2013
Pebblebrook High School - Mableton, GA
2007
Skills
• Communication Skills
• Appliance repair
• Maintenance
• Sales
• Refrigeration
• Service technician experience
• Hand tools
• HVAC
• Customer service
Certifications and Licenses
EPA Type III
February 2013 to Present
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