Project Manager Management

Tanuja Akshara

Email: ****.******@*****.***

Contact: 623-***-****

Professional Summary:

Overall 10+ years IT experience, with 7 years as Project Specialist/Master Scheduler/Project Manager in multiple Industries with the ability to quickly understand complex project objectives, generating project scope documentation, building stakeholder consensus to delivery approach.

Project Specialist taking a hands-on approach to stay current with the fluid and expanding technology industry.

Collaborative and decisive across cross-functional teams with strong communication and interpersonal abilities.

Possess in-depth experience in translating and delivering complex customer needs into Project features with competitive differentiation.

Outstanding Communication, organizational skills Demonstrated analysis and problem-solving skills, expertise Strong teamwork.

Proven experience with multiple full project lifecycles from concept to delivery Background in technology, design and user experience, assimilate information quickly and work in fast paced environment.

Working with cross-functional Teams, client Relationship Management, includes Application Development & Maintenance and Project Management for Infrastructure projects.

Master Scheduler for several T&T Accounts. Mainly used MS Project for Schedule Management.

PMO responsibilities include Project Administration, Risk and Issue Tracking, Schedule Management, WBS Code creation, Project Financials Tracking and Resource Management.

Working on PPM tool for Project Management (Project Planning, Tracking, Status Reporting) and Resource Management (Demand creation and fulfilment).

Coordinating with the Stakeholders, Solution Architects and Project Delivery teams for successful completion of projects.

Managing reports such as Staffing, Resource allocation, Bench resources, Resource Onboarding/ Offboarding, Time sheet Reports, SLA Metrics, Issues & Risks, Daily / Weekly / Monthly reports & dashboards.

Hands on BMC Remedy-ITSM, HPSM tool. (Incident Management and Change Management)

Working on Project Management tools such as CA-Clarity and HP-PPM.

Working as Project Coordinator for Infrastructure Projects.

Participating in Quality audits and Risk analysis.

SKILLS:

Languages

.Net, C#, HTML, CSS. Unix, Java SharePoint functional only

Database

SQL server 2005, 2008, Oracle

Tools

BMC Remedy 7.5, MS Project 2013, TOAD, Splunk, WinSCP, Putty, Clear case (IBM), Primavera, Cognos and many other 3rd party tools.

Project Management

Microsoft Project 2013, MS Office, PPMC, CA Clarity, HP PPM, MS Visio

PROFESSIONAL EXPERIENCE:

Client: Syngenta, Switzerland

Mar 2018- Jan 2021

DXC Technology, India

Project Specialist/Master Scheduler/Project Manager

Responsibilities:

Prepare Project Dashboard with the Project Schedule status, Quality and progress for different Work streams and share it with Higher management.

Review Risks and Issues logged for all the Projects and host meetings with Project Managers to update/ Mitigate/provide G2G plan as applicable.

Create Projects in PPMC (Project Registration and Tracking) tool and monitor the progress of the project until its closure.

Developing a Project schedule Plan with MS Project and review it with Project Managers before Baselining.

Define Client Deliverables and Milestones and monitor their timely completion.

Monitor/ update the status of Project tasks and syncing the Project Schedule with PPMC (Project Management/ Tracking) tool.

Review the Health/ Quality of the MS Project schedule periodically using SQA Tool.

Host Weekly Project review meetings with Project Managers, Architects and Program Manager to get Organizational updates, pipeline projects and status of the ongoing Projects.

Work with Delivery Excellence Team and register all the Won/ Closed Opportunities in Project Management tool and keep the Project Financials up to date.

Create and update the Program level Project Plan to be presented by management to the customer on a weekly basis to review Contractual Deliverables and Contractual Milestones.

Worked as a Project Manager for bringing new Application Setup (Infrastructure, Helpdesk, Database, Scripts, Mandatory Architecture documents etc.) to Support based on Client’s Support model.

Client: Palfinger, Austria

Apr 2016- Jan 2017

DXC Technology, India

Master Project Scheduler

Responsibilities:

Work with Solutioning team in reviewing the Milestones/ Deliverables for Proposals and creating a High-level Project Plan based on the Proposal and Cost model and submitting it to Higher management and Customer for review and Approval.

Mainly worked with Solutioning team to identify the Critical Milestones and Deliverables and update Task dependencies and determine the Critical path.

Interfacing with Project Managers, Program Manager and Solutioning team to illustrate the sequence of work and Baseline the Project Schedules during Initiation Phase.

Assist PMs in monitoring and updating of Project plans, milestones on a weekly basis and ensuring adherence to approved standards.

Syncing MS Project Schedules with Project Management tool to track the progress and ensure Project Health remains Green.

Reporting to Program Managers on any deviation in the Project Health (Amber/ Red) and assist in determining the mitigation Plan.

Client: E.ON Energy, UK

Feb 2017- Jun 2018

DXC Technology, India

LDSM Change Manager

Responsibilities:

Experienced in resource forecasting, planning and allocation – via internal and external recruitment in collaboration with the Resource Management Group.

Create Resource Demands as requested by the Account for multiple competencies and locations.

Work with various Technology Leads across several geographical locations to identify suitable resource for each Demand and allocate them accordingly.

Work with Program Managers to Forecast the Demands based on ongoing/ upcoming Projects in different Streams and Locations.

Coordinate with Resource Pool Managers and vendors in Resource identification and Demand fulfilment.

Weekly Review of Resource allocation and Unmet Demand report with Management and Customer.

Optimize Resource Utilization in the Account based on availability and Cost allocation.

Manage LDSM System by keeping the Resource Demands up-to-date.

Client: Energy Future Holdings, Dallas TX

Feb Apr 2013- Jun 2015

Capgemini India Pvt Ltd

Application Lead

Responsibilities:

Interacting with the Portfolio Managers and advising them on various issues.

Providing weekly Project Status Report to Portfolio Managers and Customer.

Working with Solution Architect and various technical competency groups and assisting them in completing the assigned tasks.

Provide support and participate in the Change Control Board and change control process for RFC raised for performing project activities.

Supporting customer to fill in the post incident report for customer business impacting incidents.

Provide appropriate inputs to the problem management process, RCA preparation.

Experienced in managing the reports like Resource Forecast, Allocation, Onboarding and Offboarding, Issue & Risk Analysis, Missing Time Sheet reports, Billability status report, Monthly & Weekly Reports using the MS-Office tools and producing them with actionable information in the respective meetings.

Provided 24/7 On call Support for production and application maintenance Deployments

Worked on reorganizing the structure of the project when the client filed a bankruptcy.

Good Understanding of Problem Management, Change Management and Incident Management processes.

Documentation of Solution Knowledge and process monitoring techniques for reuse by Support teams. Strong analytical and problem-solving abilities

Extensively worked as L2, L3 production support engineer to support 50+ Java platform, .NET applications

Client: TXU Energy, Irving TX

Feb Jun 2008- Mar 2013

Capgemini India Pvt Ltd

Application Support

Responsibilities:

Worked on development/enhancement, testing and hosting an application based on the 3-tier architecture in ASP.Net and SQL/ Orcale in the backend.

Worked on other support activities such as providing access to the users, daily application health checks and their reports, job scheduling, monthly server and application maintenances and Data refresh Database upgrades.

Experience on IBM Clear Case for source code management.

Hands on experience on BMC Remedy-ITSM tool. Incident, Problem, Change and Release Management.

Worked on high priority tickets by complying with the defined SLA and SLO.

Experienced in creating AM related documents (AID, HOTS, RACI, KEDB and RCA etc)

Provided training to end users by verbal communication as well as designed documents.

Apart from the above regime, I have also proactively involved in training new joiners in the team and been a presenter during client visits.

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