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Customer Service General Laborer

Location:
Anchorage, AK
Posted:
November 18, 2023

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Resume:

Nathan Cahalan

907-***-**** ad09gl@r.postjobfree.com Anchorage, AK 99502

SUMMARY

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seasoned Baker with almost 3 years of artisan bakery experience. Recognized for resourceful approach to meeting customer need in fast, demanding environment. Knowledgeable understanding of safety requirements to maintain safe workplace. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Professional Wildland Firefighter providing years of hands-on experience in firefighting and emergency care. Exceptional quick-thinking abilities in extreme conditions and talents in leading fire prevention outreach programs and assisting medical teams in emergency situations. Reliable, punctual and physically fit.

SKILLS

Baking

Crew managing

Multitasking

Organization

Excel program

Customer service

Habitat restoration

Food handler card

Time management

Defensive driving

Food Safety

Kitchen Safety

Kitchen Equipment Operation

Sourdough Bread Making

Inventory Reporting

Solid Problem Solver

Community Education

Weather Condition Assessment

First Aid Certified

Conditions Assessment

Fire Suppression Tactics

Two-Way Radio Operation

Hazard Identification

Fire Suppression Techniques

Emergency Management

Flexible and Adaptable

FAA Regulations

Arrival/Departure Procedures

Security Processes

Hazardous Materials

Aircraft Safety Checks

Corporate Policies

Special Needs Travelers

Loading and Unloading

Sorting and Labeling

Crew Assistance

Weight and Balance Determination

Equipment Inspection

Flexible Schedule

Inclement Weather Tolerance

Ramp Checklist Completion

Cargo Equipment Operation

Rescue Equipment Proficiency

Accident Site Response

Pump and Hose Management

Ground Support Services

Safety Procedures

EXPERIENCE

Rsa, Swissport International, October 2023-Current Anchorage, AK

Checked aircraft documents and ensured proper paperwork was completed prior to departure.

Performed aircraft fueling, de-icing, lavatory servicing, water servicing, and cargo loading and unloading.

Inspected aircraft for damage and reported any discrepancies to the supervisor. Loaded and unloaded baggage and freight from aircraft in a safe manner according to regulations.

Coordinated with other ramp agents regarding workloads and assisted as needed. Maintained accurate records of all services performed on each flight. Followed safety procedures while operating ground service equipment such as tugs, belt loaders, container loaders.

Ensured that all items loaded onto the aircraft were properly secured before takeoff. Monitored the arrival of flights and coordinated activities with ground personnel to ensure efficient turnaround times.

Stocked cargo compartments with necessary supplies such as blankets and pillows for passenger comfort during flight.

Baker, NMS, September 2023-October 2023

Anchorage, AK

Maintained accurate inventory of baking supplies and ingredients. Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies. Measured out ingredients accurately to ensure consistent product quality. Operated ovens and other equipment to bake products according to established recipes. Decorated cakes with icing, sprinkles and other edible decorations. Checked baked goods periodically during baking process to ensure desired results were achieved.

Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.

Cleaned work areas, utensils, equipment and surfaces between batches of products. Assisted in the development of new recipes for a variety of bakery items including cakes, pies and muffins.

Followed food safety guidelines while preparing all food items. Baker, house of bread, March 2023-September 2023

Anchorage, Alaska

Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies. Maintained accurate inventory of baking supplies and ingredients. Measured out ingredients accurately to ensure consistent product quality. Operated ovens and other equipment to bake products according to established recipes. Checked baked goods periodically during baking process to ensure desired results were achieved.

Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.

Cleaned work areas, utensils, equipment and surfaces between batches of products. Assisted in the development of new recipes for a variety of bakery items including cakes, pies and muffins.

Placed orders for additional supplies when necessary based on production needs. Followed food safety guidelines while preparing all food items. Ensured that all health regulations were followed at all times while working in the kitchen. Kept records of daily production numbers for each type of item produced. Lead Ramp Service Agent, Alaska Airlines, January 2022-February 2023 Anchorage, AK

Checking the schedule for assigned flights and assigning duties to the crew members while either assisting them or completing other tasks assigned by the rack room lead. Conducted daily safety inspections of ground service equipment. Monitored and directed ramp personnel to ensure safe and efficient aircraft loading and unloading operations.

Coordinated with other departments to ensure smooth flow of passengers, baggage, cargo, mail and freight from check-in to aircraft departure. Maintained accurate inventory of all ground handling equipment. Supervised the proper labeling and documentation of hazardous materials shipments. Ensured compliance with all local, state, federal regulations and airline policies for ramp operations.

Performed a variety of duties related to the servicing of aircraft such as fueling, lavatory servicing, water servicing and de-icing.

Assisted in directing ground support equipment operators while they maneuver aircraft within limited areas on the airfield or ramps.

Inspected cargo holds prior to loading and unloading for any foreign objects or debris that may cause damage during flight.

Verified accuracy of manifests against actual cargo loads being loaded onto aircrafts. Organized paperwork including load sheets, flight plans and manifest documents for each flight.

Loaded and unloaded baggage carts as required by customer airlines. Worked closely with management team to ensure operational objectives were met. Delivery Driver, Doordash, May 2021-December 2021

Completing delivery orders in a safe and efficient manner while practicing defensive driving techniques and time management skills.

Received daily delivery instructions and route assignments from dispatch. Inspected delivery vehicle to ensure optimal safety and performance prior to each trip. Loaded, secured, and unloaded cargo in a safe and timely manner. Adhered to all applicable traffic laws while driving delivery vehicle. Provided excellent customer service by answering inquiries about products or services being delivered.

Responded promptly to emergency situations involving vehicles or personnel on the roadways. Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations. Baker, La Segunda Bakery, December 2020-April 2021 Tampa, FL

Checking the daily baking schedule and check for special orders The rest of the day consisted of prepping, mixing, proofing, and baking the products. Maintained accurate inventory of baking supplies and ingredients. Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies. Measured out ingredients accurately to ensure consistent product quality. Operated ovens and other equipment to bake products according to established recipes. Decorated cakes with icing, sprinkles and other edible decorations. Checked baked goods periodically during baking process to ensure desired results were achieved.

Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.

Cleaned work areas, utensils, equipment and surfaces between batches of products. Baker, House of Bread, January 2020-November 2020

Checking the days bake and special orders, calculate the days bake total, apply the correct recipes, mix ingredients, shape the breads and pastries, allow doughs to proof, bake products until finished.

Ensured all safety standards were met in accordance with health regulations. Trained and managed a team of bakers to ensure quality control and efficiency of production.

Implemented changes in production methods based on customer feedback. Performed daily inspections of ovens, mixers, dough sheeters., ensuring they are clean and functioning properly.

Conducted research into new trends in baking technology to stay ahead of competition. Measured, mixed and prepped raw materials according to company specifications and recipes.

Inspected baking equipment in accordance with cleanliness and safety standards. Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.

Wildland Firefighter, Diamond Fire, May 2018-November 2019 Sutherlin, OR

Provided fire suppression and containment for wildland fires using hand tools, pumps, hoses and other equipment.

Conducted mop-up operations to extinguish remaining hot spots and reduce the risk of further spread.

Assisted in hazardous fuels reduction projects such as cutting brush, felling trees and chipping debris.

Performed backfire operations to contain advancing fires by burning fuel ahead of them. Monitored weather conditions to determine potential impacts on fire behavior. Gathered information from local residents regarding fire history or local conditions that may affect firefighting efforts.

Utilized GPS systems to map out areas burned by wildfires and create accurate records of fire perimeters.

Coordinated with both federal and state agencies during incident response activities. Attended daily briefings with crew members to discuss strategy for upcoming shifts. Inspected assigned area for new starts, smoke sightings or other signs of active fires. Provided medical aid to injured personnel at the scene of a wildfire incident. Responded quickly and effectively to emergency situations while adhering to safety protocols. Built containment lines around the perimeter of an active wildfire using shovels, Pulaskis and chainsaws.

Assessed terrain features such as slopes, wind direction and vegetation types when responding to a wildfire.

Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.

Minimized devastating wildfires by employing hand tools, dozers and air drops for containment operations.

Bakery Worker, from the hearth, April 2017-May 2018 Redding, CA

Prepared and baked goods such as cakes, cookies, muffins, pies, and breads according to recipes.

Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items. Organized ingredients needed for each recipe prior to baking. Kept track of inventory levels for flour, sugar and other ingredients used in bakery items. Inspected finished products for quality assurance before packaging them for sale. Packaged freshly-baked goods into bags or boxes with pricing labels attached. Stocked shelves with bakery products ensuring freshness dates were up-to-date. Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly. Monitored temperatures inside ovens during baking processes to ensure food safety regulations were met.

Followed health codes and regulations regarding food handling procedures. Wildland Firefighter, California Conservation Corps, August 2014-March 2017 Redding, CA

Provided fire suppression and containment for wildland fires using hand tools, pumps, hoses and other equipment.

Conducted mop-up operations to extinguish remaining hot spots and reduce the risk of further spread.

Assisted in hazardous fuels reduction projects such as cutting brush, felling trees and chipping debris.

Performed backfire operations to contain advancing fires by burning fuel ahead of them. Monitored weather conditions to determine potential impacts on fire behavior. Gathered information from local residents regarding fire history or local conditions that may affect firefighting efforts.

Utilized GPS systems to map out areas burned by wildfires and create accurate records of fire perimeters.

Coordinated with both federal and state agencies during incident response activities. Attended daily briefings with crew members to discuss strategy for upcoming shifts. Inspected assigned area for new starts, smoke sightings or other signs of active fires. Provided medical aid to injured personnel at the scene of a wildfire incident. Responded quickly and effectively to emergency situations while adhering to safety protocols. Built containment lines around the perimeter of an active wildfire using shovels, Pulaskis and chainsaws.

Assessed terrain features such as slopes, wind direction and vegetation types when responding to a wildfire.

Assisted in training new firefighters on proper use of safety gear and techniques for containing wildfires.

Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.

EDUCATION AND TRAINING

High school diploma

John Muir high, Nevada city CA June 2012



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