Resume

Service Manager

Location:

Victorville, CA

Posted:

November 18, 2023

Contact this candidate

Resume:

PRO F I LE SU M M A RY

Energetic, personable and motivated leader with proven ability to effectively lead personnel and manage multiple tasks and projects to meet deadlines. Consistently noted to possess outstanding skills in interpersonal communications, for effectively managing multiple tasks and deliverables, for demonstrating strong organizational skills, attention to detail, and for quickly learning new responsibilities and concepts. Adept at multitasking, defining a problem, and proffering solutions to ensure the continuity of operations and ascertaining the organization's goals. A highly motivated and responsible individual, skilled at utilizing the professional and practical skills developed through past work experiences, academic background, and active participation in interpersonal communication towards a smooth transition into diverse job needs. To secure a challenging position that will enhance my skill, experience, ability, and education which would be of great value to the company. Committed to quality and excellence.

• Organizational Skills

• Inventory Management

• Technical Skills

• Computer Program

• Process Improvement

• Project Management

• Scheduling Skills

• Friendly and Professional

Attitude

CO • RE Excellent CO Communication M PE TE N Skills C I E S

• Conflict Resolution Expert

• Excellent Interpersonal Skills

• Highly Organized Professional

• Critical Thinking Aptitude

• Problem Solving

• Personal Creativity Effectiveness

• Detail-Oriented

• Time Management Aptitude

PRO FESSI O N AL SKI LLS

• Building Relationships

• Salesmanship Knowledge

• Servant Leadership

• Training Manager

• Guest Oriented

• Motivational Skills

• Outstanding analytical, problem-solving, and troubleshooting ability.

• Ability to manage multiple critical issues and interact with management.

• Excellent communication, writing, training, and management skills.

• Computer proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)

• Hands-on experience in performing visual inspections to ensure that materials are identified.

• Knowledge of handling warehouse material logistics-related tasks and safety practices.

• In-depth knowledge of planning, organizing, and managing time to complete simultaneous work duties.

• Committed to professional development, willing and able to complete special training as required.

• Able to operate a forklift and pallet jack, acquainted with transport and shipping principles as it applies to aircraft materials.

• Highly qualified with exceptional verbal/written communication and strong leadership skills to effectively resolve problems and provide superior customer service.

• Strong motivator/team player with effective and excellent planning, organizational, and negotiation strengths and the ability to lead, reach consensus, establish goals, and attain results. Procurement Coordinator PRO FESSI O N AL EXPER I EN C E October 2022-Present Virgin Galactic

• Assigning all approved PR’s

• Assigning all quote tool tickets to buyers, as well as updating PO numbers and completing tickets.

• Supplier setup, as well as supplier maintenance. Making sure all supplier forms are up to date, W-9, and net terms have been approved by Manager.

• Assigning all active NCR’s to the correct buyers.

• Creating/updating a weekly audit for buyers. Which collects data of PR to PO completion, as well as holding buyers accountable on creating PO folders.

• Creating all supplier folders with the correct documents.

• Utilizing SmartSheets to organize discrepancy reports, invoice reports, open PO reports, as well as PR reports.

• Excel spreadsheet updating all approved PR’s and documenting whether PR’s are approved, processing, incomplete & complete.

• Ensuring proper communication throughout Buyers and Production Control when creating/updating suppliers. Bianca : 15020 Huntington Pintado Street

ad09d5@r.postjobfree.com

760- 508- 7917

• Contacting Suppliers regarding tracking of PO’s or any updates on where parts are to receive an ETA.

• Investigating aged PR’s & PO’s to get them into receiving

• Navigating Agile to look up part numbers and engineering drawings

• Navigating Oracle to look up PR’s and PO’s

• Updating a daily spreadsheet with new parts, as well as looking up PR’s & PO’s seeing if they have been received in.

• Uploading supplier NDA’s into Agile

• Uploading supplier ECC into Agile

• Checking all min/max inventory weekly to insure they’re on order and get tracking information for materials Business Support Specialist July 2022- October 2022 Virgin Galactic

• Schedules all business meetings, as well as attending all meetings, running PowerPoints, and note taking accordingly for all Engineers.

• Responsible for ordering all necessary products needed for Manufacturing Engineer’s and Production Engineer’s on the shop floor.

• Attending all floor meetings, listening and effectively taking notes on all Engineer’s with open NCR.

• Plans, organizes, and schedules all travel, hotel, rental car purchases needed for traveling Engineer’s

• Organizing expense reports

• Proficient in excel, PowerPoint, and word document, to organize all meetings throughout operations.

• Helping with employee lunches for 1st shift and 2nd shift. Service Manager April 2019-February 2022

Texas Roadhouse

• Plans, organizes, monitors, directs and oversees the safe receipt, production, storage, retrieval and timely dispatch of materials and products.

• Maintains inventory accuracy through conducting routine physical counts, reconciling variances, inputting data and thorough investigations.

• Ensures smooth and consistent operations and manage to satisfy internal and external customer experience.

• Oversees all operations to the restaurant in an efficient, effective and safe manner.

• Responsible for compliance with established internal control procedures to maintain inventory accuracy.

• Work safely in accordance with established operating procedures and practices.

• Managed all Front of House employee schedules. Scheduling effectively based on labor cost.

• Plans, organizes and controls overall all restaurant operations.

• Implementing all training materials, to run an effective training program.

• Responsible for all employee recognition, as well as documentation if needed.

• Oversees all cash and credit card handling within the operations.

• Mentored and evaluated new and current employees regarding safety, production control, and operational protocols.

• Able to skillfully handle a wide array of materials and strong communication and problem-solving skills.

• Answered phones, handled routine staff and manufacturing queries or forwarded calls to appropriate parties.

• Responsible for imputing invoices and ensuring our vendors were getting paid. Service Manager December 2013-October 2018

Outback Steakhouse