Customer Service Oklahoma City
Resume:
Shaniece Gore
Hard worker
Lawton, OK *****
*********@*****.***
Willing to relocate to: Lawton, OK
Authorized to work in the US for any employer
Work Experience
CHHA/CNA
Traditions Health - Lawton, OK
August 2022 to Present
I do hospice and give showers and companionship and show compassion. PCA/HHA
COMPLETE HOME CARE - Lawton, OK
September 2017 to Present
help take care of people so they ca live at there home Job Coach
Community Access, Inc. - Lawton, OK
October 2021 to September 2022
Customer Service Representative
Serco - Lawton, OK
November 2020 to March 2022
I do customer care
CNA - Certified Nursing Assistant/HHA
SOONER MEDICAL - Oklahoma City, OK
February 2016 to July 2017
Taking care of patients
Server
Tinker AFB Exchange - Oklahoma City, OK
December 2016 to March 2017
Washed tables precepted lobby clean
Mutual Teller
REMINGTON PARK casino - Oklahoma City, OK
January 2015 to December 2016
i was a hose bet cashier
CNA Home Health
alleve hospice - Oklahoma City, OK
April 2013 to July 2015
gave clients baths
CNA - Certified Nursing Assistant
rambling oaks courtyard - Moore, OK
May 2013 to June 2015
i was a cna/mat i did personal care and also helped pass meds. cashier
tinker exchange - Oklahoma City, OK
May 2013 to December 2014
cashier
CNA - Certified Nursing Assistant
select specialty hospital - Oklahoma City, OK
February 2011 to May 2013
took care of hospital acute care patients
Medical Assistant
Dr elis - Oklahoma City, OK
July 2010 to February 2011
took vitals charted and wrote prescriptions
Education
Medication aide in Nursing
Great Plains Technology Center - Lawton, OK
September 2019 to December 2019
cna in health
moore Norman technology center - Moore, OK
2012 to 2013
High school diploma or GED
Doctoral degree
Skills
• Ant
• CNA
• Child Care
• Cna Certified
• HHA
• Home Care
• Home Health
• PCA
• Personal Care
• Care Giver
• Customer Service
• Call Center
• Certified medication aide (Less than 1 year)
• Maven
• Git
• XML
• Jenkins
• Tomcat
• SOAP
• SVN
• MySQL
• JavaScript
• Web Services
• REST
• Jira
• Typing
• Restaurant experience
• Cooking
• Quality control
• Documentation review
• Medical billing
• Mechanical knowledge
• Medicare
• FDA regulations
• DME
• Medical office experience
• Cleaning
• Phlebotomy
• Analysis skills
• Personal assistant experience
• Management
• Medical scheduling
• Sales
• Nursing
• Patient observation
• Optical experience
• Google Docs
• Banking
• QuickBooks
• Clerical experience
• Leadership
• Dialysis
• Cash handling
• Accounts payable
• Accounting
• Legal drafting
• Conflict management
• Live chat
• Guest services
• Front desk
• Loan processing
• Hotel experience
• Data collection
• Computer hardware
Certifications and Licenses
CNA
August 2010 to August 2018
Home Health Aide
February 2011 to February 2019
CPR/AED for Professional Rescuers and Health Care Providers November 2015 to November 2018
CPR
food handler certificate
Certified Medication Aide
December 2019 to December 2020
First Aid Certification
GED
January 2010 to Present
National Certified Medical Assistant
October 2010 to Present
BLS Certification
Certified Home Health Aide
CCMA Certification
State Tested Nursing Assistant
Assessments
Nursing Aide Skills — Proficient
September 2019
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Proficient
Reliability — Proficient
September 2019
Tendency to be dependable and come to work
Full results: Proficient
Data Entry Clerk — Familiar
July 2019
Maintaining data integrity by detecting errors.
Full results: Familiar
Personality: Hard-Working — Completed
June 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Completed
Food Safety — Proficient
June 2019
Knowledge of proper food handling, storage, and equipment use for preventing the spread of foodborne illness.
Full results: Proficient
Nursing Aide Skills — Highly Proficient
April 2019
Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.
Full results: Highly Proficient
Administrative Assistant — Highly Proficient
December 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Nursing Aide Skills — Proficient
April 2019
Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.
Full results: Proficient
Early Childhood Development — Completed
April 2019
Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that development.
Full results: Completed
Customer Focus & Orientation — Highly Proficient
April 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Retail Customer Service — Completed
April 2020
Comprehending and responding to retail customer needs. Full results: Completed
Nursing Aide Skills — Expert
October 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Expert
Retail customer service — Proficient
March 2021
Comprehending and responding to retail customer needs Full results: Proficient
Customer focus & orientation — Completed
June 2021
Responding to customer situations with sensitivity Full results: Completed
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
June 2021
Identifying and resolving common customer issues
Full results: Proficient
Nursing assistant skills — Proficient
September 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Work motivation — Proficient
June 2021
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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