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Senior Recruiter Client Services

Location:
Charlotte, NC
Posted:
November 19, 2023

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Resume:

PETULA GAUSE

Senior Recruiter

Charlotte, NC ****3 ad099p@r.postjobfree.com 704-***-****

WORK EXPERIENCE

Senior Recruiter

PeopleScout (Outsourcing Company) – Remote

September 2021- Present

Clients:

C. Evans Consulting LLC – Amtrak

RGIS/WIS

Source, recruit, virtual job fairs, resumes reviews, screening candidates for different requisitions. Build relationships with the hiring managers and provide a positive candidate experience

Maintain accurate candidate records and ensure ATS is accurate.

Adhere to compliance guidelines

Adhere to the staffing process established.

Heavy Client Services responsibilities including daily information/candidate data tracking, identifying potential areas of improvement, providing information to the client as needed, resolving problems, participating in client meetings and maintain a high level of customer retention and satisfaction.

ADA - Helping compliance manager with current ADA employees with placement based on medical restrictions

Onboarding Specialist

TKC Holdings – Remote

November 2019 – August 2021

Process newly hired employees to work in jails and prisons from start to finish per current departmental procedure; ensuring that all sections are fully and accurately completed. Complete I-9 Process with candidate and ensure the proper documents are uploaded into Kronos HR/Icims/Ulitipro according to all regulatory requirements.

Assist in the Buddy Program by ensuring all new hires are assigned a “Buddy” and notify the Buddy Program lead of the assignment

Work with recruiters to address recruitment issues related to wage by processing salary survey requests, completing and/or participating in ad hoc compensation surveys, and the compilation, reporting out, and analysis of market data for salaried and hourly positions

Participate in annual projects related to compensation such as job description review and analysis market reviews and recommend any pay range adjustments based on job duties.

Compare both internal and external compensation schedules to maintain balance compensation and help prevent compression issues

Evaluate existing process and reporting, recommend and implement improvements and efficiencies to make processes faster and more accurate

Troubleshoot questions/problems that come from systems users: Recruiters, Candidates, and Hiring Managers. Open Tickets with vendors with appropriate and escalate issues if necessary.

Assist in the design, implementation, and follow through of human resources programs and policies including talent acquisition, hourly performance management and compensation, and benefits.

Provide a positive customer service experience to all employees he/she encounters

Senior Lateral Recruiting Coordinator

Peoplescout (Outsourcing Company) – Charlotte, NC

August 2014 to October 2019

Clients:

Morgan Stanley

Forest City Realty Trust, LLC

U.S. Bank

Aid recruiters with requisitions for full time and temporary positions to include setting up interviews in Taleo.

Organized and facilitated new hire orientation and ensured all paperwork is completed and submitted in a timely manner

Accountable for coordinating all new hire that is required by the SLA: Drafting offer letter, completing background reports, scheduling drug testing, skill assessments, Day 1 Letters, and physical test

Point of contact for employee inquiries concerning policies, campus recruiting, programs and procedures

Knowledgeable of all local, state, and federal employment laws

Responsible for creating various management reports that detail completed monthly activity

Prepare adjudication review for management



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