PAUL FAJARDO
L E A R N I N G S T Y L I S T
WORK H I STORY
Collaborated with management to identify company training needs.
Scheduled appropriate training sessions.
Improved the sales revenue of the virtual sales team from
$700,000 to $1,000,200 through performance enhancement programs
UBER, Full time Mar 2022 - Present
AECO Energy · Full-time Jan 2021 - Dec 2021
Senior Learning Specialist (Leadership and Development) CORPORATE TRAINER
CONTACT
AREA OF FOCUS
Address : 123 Anywhere St., Any City
Phone : +123-***-****
Email : *****@***************.***
Stock and bond offerings
Mergers and acquisitions
Land banking and capital growth
International investment and trading
Power Choice · Full-time Sep 2020 - Dec 2021
Supervised training budgets.
Prepared hard copy training materials such as module summaries, videos, and presentations.
Reduced attrition rate from 30% to 22%. through an Early Warning System
TRAINING SUPERVISOR
Preezuhm Groups · Full-time Dec 2019 - Sep 2020
INSTRUCTIONAL DESIGNER
Real Estate IQ · Full-time Sep 2019 - Sep 2020
Designed instructional management systems
Evaluated new eLearning materials
Created educational podcasts, videos and content
INTERNATIONAL IT RECRUITER
Brighter Brain · Full-time Dec 2018 - Sep 2019
Provided guidance to proposal teams on staffing strategy. Lead recruitment, including sourcing, evaluating and qualifying candidates for proposals, field- programs, consultants, and local hires.
Improved FTE intake from 86% to 95% through
recruitment workflow revision
MASTER TRAINER
Afni Philippines Inc. · Full-time Jun 2014 - Nov 2018 · Identified and assessed the training needs of the
organization through job analysis, career paths, and consultation with managers.
Evaluated organizational performance to ensure that training is meeting business needs and improving
performance.
Improved scorecard performance of leaders by creating a training onboarding program for leaders
Designed training programs.
Provided expertise in development design.
Identified training needs and providing recommendations on programs and activities.
Coached and developed a team of trainers
Acted as a consultant to stakeholders for various projects Increased first 30 days CSAT from 81% to 85% through a curriculum revamp
Stylizing learning across
organizations to support their
vision, mission and passion
EDUCATION
PAUL FAJARDO
L E A R N I N G S T Y L I S T
CONTACT
AREA OF FOCUS
SENIOR SALES TRAINER
Concentrix Jul 2012 - Mar 2013
SENIOR TRAINER
Harte Hanks Jun 2011 - Jan 2012
LEARNING SPECIALIST
Sitel May 2006 - Jun 2011
ASSISTANT DIRECTOR OF SALES
Century Properties Sep 2013 - Apr 2014
Assisted the director with planning and implementing strategies.
Monitored progress towards objectives.
Assisted the director with projects and initiatives by completing assigned tasks.
Stylizing learning across
organizations to support their
vision, mission and passion
Address : Pasig City
Phone : +63-961-***-****
Email : ******************.*******@*****.***
Coaching and Development
Training Needs Analysis
Stakeholder Management
Project Management
Instructional Design
Classroom Management
Leadership and organization development
Bachelor of Secondary Education Major in
English
University of the Philippines Diliman
(2008-2012)
TEAM SUPERVISOR
Teleperformance Mar 2004 - May 2006
Managed the day-to-day activities of the team.
Motivated the team to achieve organizational goals. Improved program attrition rates from 30% to 26%by establishing a performance improvement program for agents
Provided clear instruction using a variety of techniques and activities.
Enforced adherence and attendance of participants. Improved CSAT scores from 79% to 84% through a revised training curriculum
Conducted workshops and seminars to train employees in new skills or techniques
Created training plans based on an analysis of human resource data to identify areas for improvement
Increased training intake hours goals from 74% to 88% by creating a trainer certification program
Developed performance coaching cadence in assigned programs, regions, or industries working with Sales Leaders.
Delivered outstanding infield coaching and workshops focused on building a strong team and Team to Club results.
Spearheaded a sales and technical training onboarding curriculum for several clients