CURRICULUM VITAE

Martha Keseli Nyando

Email: ad08vp@r.postjobfree.com

Mobile: +974********

Doha, State of Qatar

OBJECTIVE:

A highly analytical, service and result oriented individual with significant knowledge, skills and experience. In a reputable international organization where planning, coordinating and implementing a comprehensive goals and staff welfare is paramount and where a new idea and concept is allowed for the growth and development of the concern to achieve a target objective. PERSONAL QUALITY:

Good knowledge of safety procedure (OSHA Standard)

Ability to work under pressure and without supervision

Ability to work in fast-paced environment.

Excellent oral and written communications skills.

Strong problem solving and motivational skills.

Willing to take the responsibility for the day to day management & administration duty for the warehouse and logistics department.

Demonstrated willingness to try new methods without pushing or prompting from managers

Able to organize plan and operate telephone, PC, copier, and other business machines, as well as capability to adjust quickly in an ever-changing environment.

Highly proficient in Administrative, Warehouse & Logistics Management and literacy in computer as well as verse in internet usage.

A team player, ready to accept responsibilities and challenges

To achieve excellent in all doing as an individual and as team

Strong interpersonal relationship.

Excellent team player

PERSONAL INFORMATION:

Date of Birth : 24th July 1986

Gender : Female

Nationality : Kenyan

Marital Status : Single

Religion : Christian

Tel : +254-***-***-***

+254-*********

Height : 5’5ft

Weight : 65kgs

Passport No : A2576835

Languages : English, Swahili

SKILLS:

Exceptional interpersonal and communication skills with excellent customer service and relationship management skills.

Excellent customer service and relationship management skills.

Strong analytical, planning and organization skills.

Ability to work long hours, with minimal or no supervision and be able to meet deadlines.

Proficient in database programs and Microsoft applications.

Experience of working with computerized systems and ability to quickly learn new systems, processes/procedures and adapt local practices to global.

Successfully planed the handling of highly hazardous chemical products.

Effectively maintained all safety procedures to increase safety and reduce risk

Good knowledge of safety procedure

Microsoft Word, Excel, Office Picture Manager, Outlook Usage, ERP Application – Spread-sheet, Internet Browsing and Usage.

EDUCATION:

Masinde Muliro University of Science and Technology (January 2011 to November 2012) Diploma (Banking and Finance Option)

Excellent Institute of Professionals (June 2012)

Certified Public Accountant

National Insurance Examination Board (INTERIM) (August 2011) Certificate of Proficiency in Insurance (COP)

Excellent Institute of Professionals (January 2013 to March 2013) Introduction to Computers, upper credit

Igunga Girls Secondary School (2003 to 2006)

Kenya Certificate of Secondary Education, scored a mean grade of C (Plain) WORKING EXPERIENCE:

MAYSAN LXR HOTEL AND RESORT BY HILTON, DOHA QATAR (Sept. 2022 – To present) POSITION: HOUSEKEEPING SUPERVISOR

DUTIES AND RESPONSIBILITIES

To assign cleaning and maintenance tasks and ensure that the team efficiently completes any delegated duties

To create daily schedules for the staff

To perform team members attendance regulation on SAP, Approval & appraisal for team members and

To training and induction team members

Keeping proper record of all staff file

Responsible for maintaining records of all receipts of various items ordered and also of items delivered from the store.

To perform other administrative functions that might be assigned

Responsible for maintaining records of all receipts of various items ordered and also of items delivered from the store.

Organizing and storing of the items in such a way that they are protected from damage due to dust, water, leakage, explosions, theft, etc., as also in a manner that affords easy reach of the items to unauthorized persons.

Working out the requirement of items from time to time and ensure that the purchase dept. places orders so that no stock out position is faced.

Controlling the inventory of the items in the store so that the optimum inventory is maintained without resulting in loss of production due to non-availability of items.

Custody of inventory budget within which he has to operate.

Taking of periodic review of non-moving or slow-moving items, analyzes the causes therefore, and takes steps to dispose of these items.

PANARI GROUP OF HOTEL, KENYA (June 2020 to Present) POSITION: Office Administrator

DUTIES AND RESPONSIBILITIES:

Welcome and greet guests

Answer and direct incoming calls

Inform guests of hotel rates and services

Make and confirm reservations for guests

Ensure proper room allocation

Register and check guests in

Confirm relevant guest information

Verify guest's payment method

Verify and imprint credit cards for authorization

Issue room keys and direct guests to their rooms

Maintain clear and accurate records of guest room bookings

Compute all guest billings, accurately post charges to guest rooms and house accounts

Receive and transmit messages for guests

Retrieve mail, packages and documents such as faxes for guests

Listen and respond to guest queries and requests both in-person and by phone QATAR AIRWAYS LOUNGES, HAMAD INTERNATIONAL AIRPORT (MAY 2017 – MAR 2020) POSITION: HOUSEKEEPING SUPERVISOR

DUTIES AND RESPONSIBILITIES:

Establish work standards and procedures for housekeeping staff and ensure they adhere to it

Screens/interview housekeeping job applicants, hire new employees, and recommend promotion and/or transfer of employees if and when the need arises

Take stock of available inventory so as to ensure a steady supply of work materials

Assign duties to workers and inspect already completed tasks so as to ensure compliance with already stated housekeeping standards

Make recommendations to help improve housekeeping services within the organization

Personally carry out housekeeping duties in the case of any form of emergency/urgency, and/or shortage of staff

Examine the building area so as to determine areas that need repairs and/or maintenance

Record and keep data regarding work assignments, and also prepare reports on a routine basis

Responsible for issuing work equipment and supplies to the housekeeping staff/workers MERIDIAN EQUATOR HOSPITAL, KENYA (SEPTEMBER 2016 – APRIL 2017) POSITION: CREDIT CONTROLLER

DUTIES AND RESPONSIBILITIES:

Admission and discharge of inpatient and negotiating on deposit payment at the admission stage

Maintaining records for admission

Monitoring payment on inpatient bills and ensuring the bills does not surpass the required credit limit set by the management.

Reconciliation of corporate customer accounts

Following up on debt collection for both corporate and non-corporate staff

Allocation on cash/cheque collected from customers to clients’ accounts and update customer details and account records

HASHI ENERGY COMPANY, KENYA (MAY 2012 – AUGUST 2016) POSITION: Station Manager

DUTIES AND RESPONSIBILITIES:

Managing and supervising the daily activities of 7 staff members

Stock taking of fuel products and LPG accessories

Handling of station cash sales and cheques and banking

Maintaining books of accounts at the station level

Doing purchases of fuel and making payments of the same

Ensuring employees were paid correctly and timely in accordance with company policy

Performing all purchasing and inventory duties for convenience store

Training of new employees on duties, company's policies and customer service

Resolving customers and employees issues

HOBBIES:

Reading, Researching, Traveling, Sporting - Football and Meeting People REFREES:

Mrs. Racheal Nyanga

Branch Manager,

Rafiki Hashi Energy- Kitengela Branch.

Mobile No: +254-***-***-***

Mrs Margret Macharia,

Head of Nursing,

Meridian Equator Hospital,

P.O BOX 962-00200, Nairobi Mail:

ad08vp@r.postjobfree.com m

Tel: +254-*********

DECLARATION

I declare that the information given above is true to the best of my knowledge. Date: 28 Jan. 2022

Place: Doha, Qatar

Signature

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