Heidi O’Boyle

**** ******** **** ********** ** **610 Ph. 484-***-****

Professional Summary

Energetic professional with over twenty-five years of administrative and management experience in various industries and diverse business settings. An excellent written and oral communicator, skilled in developing and maintaining long-term, positive relationships with clients, co-workers, and customers. Proven ability to use knowledge, skills, and judgment to successfully work with all levels of employees and management. A problem-solver with the ability to work under strict time constraints without sacrificing thoroughness or accuracy.

Professional Experience

2018- SGL Carbon LLC Reading, PA

Manufacturing Coordinator

(Oct. 2018 - Present)

Administrative Support for Site (Includes: Site Managers, Manufacturing, Quality, Engineering, Meeting Schedules, HR liaison for site, coordinate special events)

ESHA/Safety - Site Representative, reporting, training, Incident Reporting, JSA Operations, PPE requests, contractor Safety Training.

OMS (Operations Management System) - Coordinator - Corporate internal program

SharePoint, SAP, Sage 100

2016-2018 Fraser Advanced Information Systems (ImagEze Inc.) Reading, PA

Administrator

(Mar. 2016- Sept. 2018)

Sales Administrator - Sales Order Processing, Procurement, Invoicing, Inventory Reconciliation

Lease Administrator processing and approvals

Account Receivable Administrator

Miscellaneous task for Fraser Accounting Department

2015-2016 Timac Agro USA Reading, PA

Inventory Controller Assistant/Office Administrator

(Mar. 2015- Jan 2016)

Purchase Orders, Inventory Receiving and reconciliation

Daily Production Processing to maintain accurate material inventory

Receive and Expedite Customer orders

Managed general office functions/Special Projects

2014-2015 Godiva Chocolatier Reading, PA

Procurement Operations

(Temp. Mar. 2014- Jan 2015)

Assist Procurement Managers convert Requisitions to Purchase Orders

Maintain Contracts, Product and Vender information

Expedite material deliveries at the request of the Planning and Production Departments

Numerous miscellaneous projects relating to Procurement

2013- 2013 Entech Engineering, Inc. Reading, PA

Receptionist – Engineering Firm

(Temp. Jan. to Apr. and Sept. to Nov.)

Operate Switchboard, distribute mail, log incoming and outgoing FedEx and UPS

Maintain schedule for meeting rooms, coordinate lunches

Assist varied departments with special projects

2010-2013 Eye Consultants of PA Wyomissing, PA Accounting Department – Ophthalmology Practice

First contact for patients with Billing and Insurance questions or problems

Explanation of Benefit (EOB) reconciliation

Worked directly with major insurance companies to guarantee prompt and accurate processing of medical claims

2005-2010 J.C. Ehrlich Co. Inc. Wyomissing, PA

Accounts Receivable Administrator/Purchasing Assistant

– Chemical Distribution Division

A/R and Collection for all branches of Distribution (five)

Assistant to Director of Operations/Purchasing Agent

Multiple task/ Special Projects

1994-1996 Comshare, Inc. Wilmington, DE

Sales and Marketing Support – Retail Software Company

Assisted Sales and Marketing Departments with Presentation and RFP preparations

Acted as liaison between customers and sales staff

Coordinated Marketing/Sales conferences, trade shows and special events

1990-1994 Berks Internal Medicine Wyomissing, PA

Insurance Billing Coordinator

First contact for patients with Billing and Insurance questions or problems

Managed Patient accounts – Post Payments, Adjust Balances, Refund Overpayment

Explanation of Benefit (EOB) reconciliation

Worked directly with major insurance companies to guarantee prompt and accurate processing of medical claims

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