Charles V Bethas

ad08ul@r.postjobfree.com ● 620-***-**** ● 16838 Goodfield Ct, Spring, TX 77379

LinkedIn Profile: https://www.linkedin.com/in/charles-bethas-29a67037?trk=nav_responsive_tab_profile

Senior Project Manager/Administrative Manager

Highly versatile, innovative, and progress-driven professional with extensive experience; enterprise software applications and administration. Results-oriented project manager with sound understanding of various medical specialties and practice workflows; demonstrated abilities in leading multimillion-dollar initiatives from inception to completion. Resourceful problem solver who continually delivers technical solutions that increase operational efficiency, reduce costs, and improve service quality. Recent skill sets: Procurement & Logistics Implementation and Training at all national Veteran Administration Medical Centers and their international territories.

Certifications

EPIC Certified University of Colorado Hospital

Certified Associate in Project Management (CAPM) – PMP

HIPAA and OSHA Certified

Professional Experience & Achievements

Acclara, LLC 2017-Present

National patient payment center for over a dozen world acclaimed teaching hospitals such as; Northwestern Medicine, Chicago, IL, University of Pennsylvania, Philadelphia, PA, University of Colorado, Denver, Co.

Human Resource Development

Currently developing onboarding and training to meet the need for over 100% growth in client base in the past 6 months. Expanded Service Agent workforce from 200 to over 700 agents inside of 7 months, with an industry leading retention rate.

Shipcom Wireless, Inc 2014-2016

Awarded National contract to provide total replacement of VAMCs Medical/Surgical Inventory System at facilities in 50 states, Guam, Philippines, and Puerto Rico.

Senior Trainer and Implementation Project Manager

Managed Implementation and Training of Logistical Inventory hardware and software systems in 200 Veteran Administration Medical Centers facilities. Experienced in all facets of all medical specialties and transition from legacy to state of the art Inventory Management – from receiving dock to point of care.

Key role player between VISN Management and Company VPs working with all levels of upper management from both entities. Project Lead in the development of 508 Compliant Training Material, including VA’s Online Talent Management System. Working face to face with all VAMC employees for training and building of all Point of Care inventory locations from ER to OR, and all other specialty services provided. Project Manager for the Go Live transition in all medical departments, including data conversion, enterprise network infrastructure interfaces to the VA National network and VISTA/GIP federal accounting systems.

McKesson Specialty Health, The Woodlands, TX 2013 to 2014

Distribution solutions division of the oldest and largest US healthcare services company offering products for oncology, rheumatology, gastroenterology, nephrology/dialysis, ophthalmology, and other specialties.

Senior Project Manager

Hired based on unique clinical, business, IT, and financial background to lead key projects in support of the expansion and maintenance of Texas Oncology, McKesson Specialty Health’s largest client comprising 50% of all oncology medical practices. Oversee various initiatives including telephone and data circuitry setup, enterprise server co-location architecture, system buildouts, and facility consolidations/remodels. Select projects include:

Hughes RiskApps Genetic Cancer Risk Calculation Application: Spearheaded pilot of genetic research program written by Dr. Kevin Hughes, Chief of Surgery, Harvard School of Medicine. Determined entire project scope including success criteria, earned approval for capital expenditure budget, initiated development environment and server setup in enterprise co-location, and procured all required office computer equipment.

-Deployed production environment at national level.

-Created/delivered program training to staff, geneticists, providers, and enterprise help desk associates.

-Introduced/presented product at semi-annual GREAT Steering Committee meeting.

New Presbyterian Medical Oncology Center, Dallas TX: Directed $3.3M merger of 3 floors into one contiguous 22K sq. ft. space encompassing ground-up buildout of oncology center housing 9 physicians and 70 personnel. Installed new 100 mg AT&T OPT-E-MAN circuitry, HP routers, switches, and cabling, Mitel phone system, and all office furnishings and computers.

-Coordinated employee move and brought all systems to full functionality in 3 days.

Mitel Telephone Refresh: Reevaluated systems of 220 oncology sites to expand data network capabilities and streamline operations.

-Saved 18.6% per year in phone communication costs by leveraging data network for voice convergence.

-Enabled redundancy for disaster recovery and peak load leveling as well as consolidation of multiple carriers into one dedicated resource.

-Optimized performance of leased equipment, doubling usability from 5 to 10 years.

Plano East: Facilitated $4.5M remodel of Texas Oncology’s oldest site that had reached capacity.

-Purchased adjacent building for attached parking, repurposed original space for clinical use, and reorganized administrative and medical records prior to move to new area.

Professional Data Services, Inc., Hutchinson, KS 2005 to 2013

Leading developer and provider of medical practice management systems with 100+ employees; largest VAR of McKesson’s Practice Partner EMR.

EMR & Practice Management System Implementation Analyst

as Project Manager/Trainer for clinical clientele, working directly with doctors and medical staff. Liaised effectively between customers and outside vendors to achieve paperless office operations including lab ordering and receipt of results, health information exchange (HIE) data, and communication with health databanks including state Bureaus of Immunization. Supervised team of 8–10 Implementation Analysts. Created and facilitated onsite, one-on-one, classroom, and webinar training/continuing education sessions.

Grew client base from 8 clinics to 600+ clinics nationwide employing 5K+ staff; provided daily support to each with troubleshooting, upgrades, and service expansions.

Assisted clients in achieving Meaningful Use status under National Healthcare Reform Bill.

Continually built and maintained relationships with key healthcare organizations including Medical Group Management Association and American Academy of Family Physicians.

Education

Bachelor of Science in Business Administration (BSBA), Wichita State University, Wichita, KS

Minors in Accounting, Marketing, Journalism, and French

Liberal Arts Coursework, Hutchison Community College, Hutchison, KS

Quill & Scroll Scholastic Scholarship; Feature Editor – The Collegiate

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