Louis Izzo Email: ad08t3@r.postjobfree.com

IT Support Professional Thorofare, N.J., 08086

Phone: 856-***-****

Professional Profile

Aspiring IT Professional with a diverse background in pursuit of multiple CompTIA, Linux and Microsoft certifications. Skills including but not limited to computer networking, analytical thinking and creative problem solving. Able to apply customer service concepts to IT to improve user experience for clients, employees and administration. A dedicated commitment to a team environment dynamic with the ability to contribute expertise and follow leadership directives at appropriate times.

Technology Summary

Systems: Windows 7/8/10, Mac OS X, iOS, DNS and DHCP, Network, Physical and Logical Security, Network Standards and Protocols, IPS/IDS Intrusion Prevention System, and Intrusion Detection System

Hardware: Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, and Processors

Software: Microsoft Firewalls, identify types of Malware, Adobe Acrobat XI Professional, Scripting with Visual Basic, Classless IP Addressing

Key Skills

Setup and configure computer hardware, software, systems, networks, printers, and scanners

Diagnose, repair, prioritize, and display problem-solving skills when troubleshooting technical issues

Virus and malware mitigation, cleaning infested computers and implementation of Encryptions

Cloud Platform Support to include: Microsoft Intune, Azure, Office 365 and Google Cloud Applications

Install and implement wireless networks, and various topologies

Education & Certifications

MyComputerCareer Information Technology Security Administrator February 2023- Current

Certifications Earned:

ITT Technical Institute General IT and Multimedia August 2015- July 2016

Employment History

Job Title TD Bank 6/22 - Current

Loan Specialist II

Job Title TD Bank 9/19 – 6/22

Interim Team Lead

Closing Specialist II and Collateral Subject Matter Expert

Closing Specialist I

Job Title Longhorn Steakhouse 11/18 -7/20, 11/22 - Current

Bartender

Server

Job Title Anthony's Coal Fire Pizza 6/16 - 11/18

Shift Supervisor

Bartender

Server

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