Data Entry Clinical Research
Resume:
SHALLOM I. ENOGELA
**** **** ****** *****, *** *i, Birmingham Alabama,
35205
********@***.*** 205-***-****
PROFILE:
A proficient communication specialist with a graduate degree in Communication Management from the University of Alabama at Birmingham (UAB) and a Bachelor's in English studies. Major professional focus include health communication, and clinical research coordination, particularly in the context of cancer outcomes and survivorship.
EDUCATION:
2021 – 2023 (expected) MA, Major: Communication Management. UAB College of Arts and Sciences
Birmingham, AL USA.
2016 – 2019
BA, Major: English Studies.
Babcock University, Department of Public Health
Ogun state, Nigeria.
WORK EXPERIENCE:
• University of Alabama at Birmingham (UAB) Arts Center, Birmingham, Alabama. March 2022 – Date.
Role: Student assistant.
Data Management Sales Conflict Resolution Public Relations o Maintained electronic records of all UAB Arts patrons which led to easy tracking of membership for management reports.
o Data entry of client information and tracking of outgoing correspondence. o Scheduled meeting between UAB Arts patrons and team officials. o Drafting of all electronic correspondence to all UAB Arts patrons on all upcoming art events. o Facilitated the easy sale of tickets through telephone and email interactions. o Served as a customer service representative to cater to the arising questions and concerns of all current and future UAB Arts patrons.
o Signed on new Arts patrons through the effective communication of the importance and benefits of being a UAB Arts patron.
• University of Alabama at Birmingham (UAB), Institute for cancer outcomes and survivorship. October 2023 – Date.
Role: Student assistant volunteer.
o Training on informed consent activities with study participants in adherence with IRB approved study protocols.
o Participated in recruitment and enrollment of study participants.
• National Insurance Commission, Abuja, Nigeria.
December 2019 – October 2020.
Role: Communication specialist.
Strategic Thinking Data Processing Public Relations Time Management o Managed the chain of communication by providing a clear communication plan through the use of various communication channels such as telephone and email which facilitates the movement of information across the organization.
o Conducted competitive analysis and market research to identify communication opportunities and emerging trends in the insurance sector.
o Spearheaded the active use of virtual meeting channels such as Zoom when the organization had to switch to a remote setting because of the pandemic. o Played a key role in sensitizing the general public about the importance of insurance through weekly newsletters, seminars, and workshops.
o Effectively managed the travel itinerary of top management officials during the annual insurance conference.
• Divfglobal Enterprise, Abuja, Nigeria.
August 2017 – September 2018.
Role: Administrative Assistant.
Data entry Office Management Sales Reporting Record Keeping o Maintained a monthly sales report and effectively communicated it to management to keep management informed and aid in decision-making.
o Kept a detailed record of all business customers and partners, to enable management to know their target audience and also to break into new markets. o Managed all communication channels in the organization to maintain a well-organized appointment scheduling between customers and service providers. o Handled customer’s inquiries efficiently and resolved issues with professionalism and courtesy. Assisted in creating and implementing office policies and procedures. CERTIFICATION:
2023 Health Insurance Portability and Accountability (HIPPA) 2023 CITI IRB (Biomedical)
2019 Project Management
2018 Customer Relationship Management
2016 Internet and Computing Core I and II
SKILLS AND COMPETENCES:
Core competencies: Public Relations Data Management Conflict Resolution Team Management Relationship Management
Other skills: Effective communication and presentation Microsoft Office Suite LEADERSHIP EXPERIENCE:
2018-2019 Assistant Secretary; Philadelphia group. Babcock University 2018-2019 Assistant General Secretary; Languages and Literary Students Association. Babcock University 2017-2018 Secretary; Beulah student group. Babcock University UNIVERSITY ACTIVITIES:
2017-2019 The ORB-Languages and Literary Students Association. Babcock University (Student Coordinator) 2018-2019 Babcock University Gender and African Studies Group (BUGAS) Babcock University (Working Assistant)
TRAININGS ATTENDED:
2022 Domestic Violence Prevention
2022 Kulture City Sensory- Inclusivity Training
2022 Correction Safety Training
CONFERENCES AND MEETINGS ATTENDED:
2023 UAB Health Equity Research Symposium. Birmingham, Alabama 2021 Profitable Writers Conference. Abuja, Nigeria
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