Ariane Sol

Burlington, North Carolina, United States

ad08qp@r.postjobfree.com +1 (786) 600 – 8340

linkedin.com/in/ariane-del-sol-0a43b288

Summary

Professional Summary:

A customer oriented and highly motivated individual who can provide the highest level of excellency and professionalism, proven by over 15 years of experience, impeccably handling sales, administrative and clerical tasks in demanding and fast-paced work environments. Experience

Licensed Insurance Agent

State Farm

Aug 2022 - Present (1 year 3 months)

Provides service to clients’ changing insurance needs by selling auto, and property insurance.

•Establishes productive working relationships with clients.

•Determines clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.

•Develops a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.

•Communicates with adjusters.

•Obtains underwriting approval by completing application for coverage.

•Provides continuing service by providing direct deposit forms, processing changes in beneficiary, and analyzing policy loan applications.

•Updates job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.

Licensed Insurance Agent

SelectQuote Insurance Services

Aug 2021 - Aug 2022 (1 year 1 month)

Thoroughly researching and analyzing insurance policies.

•Arranging insurance policies in an understandable fashion.

•Communicating with Insurance Adjusters about the life cycle of each claim• Developing marketing strategies on how to attract new accounts.

•Approaching clients via cold calling and direct mail to enquire about their insurance situation and their future needs

•Promoting new insurance policies to existing customers.

•Participating in continuing education programs in both insurance and sales• Maintaining a good relationship with Insurance Brokers

•Ensuring that financial services industry rules are being followed. Quality Assurance Inspector/Tester

ZINK Imaging, Inc.

Ariane Sol - page 1

Jan 2018 - Aug 2021 (3 years 8 months)

Ensure our final products meet our organization’s standards, and comply with appropriate laws and regulations.

•Interacted with developers and business analysts to analyze the business requirements and specifications

•Identified software problems, logged them into bug tracking systems, monitored their progress and verified their fix

•Designed the test plan required for testing

•Developed and executed test cases

•Involve as a reviewer of test cases

•Communicate quality concerns to the business analysts

•Maintain a clean and safe work environment

•have excellent attention to detail to identify flaws in products or services.

•Address minor equipment problems.

• Maintain a clean and safe work environment.

•Assures consistent quality by developing, validating processes, providing documentation.

• Follow practices and processes intended to provide safe products that comply with appropriate laws and regulations, meet the company quality standards.

• Experience working with JED inventory management software.

• Outstanding inventory management techniques.

• Data analysis

• Computer skills and data entry

• Superb customer service

• Self-directed work ethic and team oriented

• Problem solving

• Organization and logistics ability

• Stellar interpersonal skills

• Multitasking

• Details oriented.

• Maintaining and monitoring optimal stock levels to ensure timely availability of product.

• Create reports and processes orders as required.

• Tracks orders and investigates problems, records purchase, maintains database.

• Performs physical count and reconciles.

Executive Administrative Assistant Office Manager

ALL DESIGN NET, INC.

Sep 2013 - Dec 2017 (4 years 4 months)

Manages the reception area to ensure effective customer care and to maintain professional image.

•Organize meetings, handle correspondence, complaints and queries, prepare presentations and reports.

•Oversee and coordinate recruitment, training and induction of new staff.

•Manage office budget, relationships, contract and price negotiations with office vendors, service providers and landlord, ensuring that all items are properly invoiced and paid on time.

•Experience working with JED inventory management software.

• Outstanding inventory management techniques.

• Data analysis

• Computer skills and data entry

• Superb customer service.

• Self-directed work ethic and team oriented.

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• Problem solving.

• Organization and logistics ability.

• Stellar interpersonal skills.

• Multitasking.

• Details oriented.

General Manager

BDC International S.A.

Jan 2004 - Jan 2013 (9 years 1 month)

Manage and oversee day to day operations driving high-performance results, creating or improving process where needed accordingly to corporate policies and procedures.

•Work with sales, service, parts and finance management to develop dealership sales goals and business plans.

•ensure customer satisfaction goals are met, timely and effectively addressing customer's complaints.

•Motivate and reward employees as needed.

Claims Adjuster

INTERMAR S.A. DE C.V.

May 1992 - Dec 2003 (11 years 8 months)

Interact directly with customers providing them with outstanding customer service and efficiently handling case filing.

•Inspect and assess merchandise damage, estimate the cost of repairs, replacements, or losses, and negotiate equitable settlements and issue payments.

•Creates and documents claims file to comply with company guidelines and regulations. Education

University of Havana

Licenses & Certifications

Certification for Long-Term Care

Insurance Agent (Health, Property, Casualty)

Skills

attention to detail • budgeting • business plans • cold calling • communication skills • customer relations • customer satisfaction • customer service • customer support • data analysis Ariane Sol - page 3

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